London · W2 1NY
St Mary's Hospital
St Mary's Hospital in Paddington is the major acute hospital for north west London, with a 24/7 A&E, a children's A&E, an urgent treatment centre and one of London's four major trauma centres. It also has a maternity unit with consultant-led and midwife-led care, a neonatal unit and a children's intensive care unit.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
St Mary's Hospital phone numbers
Hospital020 3312 6666- Trust main numberAlso listed for the St Mary's emergency department020 3311 3311
- Urgent treatment centre020 3312 5707
- Appointments (booking team)Mon–Fri 8am–6.30pm020 3313 5000
- Maternity helpline020 3312 6135
- Labour ward (Aleck Bourne 1) reception020 3312 1722
- Maternity triage020 3312 5814
- PALS (patient advice and liaison)Mon–Fri 10am–4pm (excluding bank holidays)020 3312 7777
PALS email: imperial.PALS@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is St Mary's Hospital?
Praed Street, London W2 1NY
Directions in Google MapsNearest NHS hospitals
Visiting times at St Mary's Hospital
Adult wards
Up to 2 visitorsSet by each ward; most adult wards 3pm–8pm, up to 2 visitors at the bedside (no booking needed)
Maternity
Labour ward: 2 birth partners 9am–7pm (no swapping). Antenatal and postnatal wards: one named person may stay 24 hours; a second adult may visit 4pm–7pm (on the postnatal ward the baby's siblings may also visit then)
Children's wards
General paediatrics 7.30am–8pm, up to 3 at the bedside including a parent; parents 24/7 with one staying overnight. Children's intensive care: main carers 24/7, family and friends 10am–8pm
Intensive care
Up to 2 visitorsAdult intensive care 11am–7pm, up to 2 visitors
Extra visitors can be arranged for patients at the end of life. Please attend A&E alone where possible, unless you are a carer, a parent of a child under 16 or the patient is at the end of life. Neonatal unit: partner and one other visitor 24/7.
Parking at St Mary's Hospital
No on-site car park for patients and visitors. There is a pick-up and drop-off point outside the Queen Elizabeth the Queen Mother (QEQM) building on South Wharf Road, and Westminster City Council pay-and-display bays on South Wharf Road and Winsland Street (pay by phone). The hospital is just outside the congestion charge zone but inside the ULEZ.
Free or reduced parking: Blue Badge holders can use 3 disabled bays near the Paterson and Mint buildings on South Wharf Road and 7 on Winsland Street.
Getting there
- By busRoutes 7, 23, 27, 36, 205, 436 and night buses N7 and N205 stop near the hospital (stops P or G). Santander cycle docks on Winsland Street and South Wharf Road next to the hospital.
- By trainPaddington (Bakerloo, Circle, District, Hammersmith & City and Elizabeth lines, plus national rail) is about a 4-minute walk; Marylebone is about 14 minutes on foot.
Shops, food and facilities
- Real Coffee café (QEQM building, ground floor)
- Rowlands Pharmacy (QEQM building and main outpatient building)
- Friends of St Mary's gift stall (Tuesdays)
- Free NHS Wi-Fi
- Chapel, Muslim prayer room and multi-faith room
- Cashier's office
- Post box
How Imperial College Healthcare NHS Trust performs
NHS England publishes waiting times for Imperial College Healthcare NHS Trust as a whole, covering St Mary's Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 6.0 out of 10
Better than mostImperial College Healthcare ranks 42 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 76% of trusts
- A&E (seen within 4 hours)better than 69% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 74% of trusts
- Cancer (28-day and 62-day standards)better than 32% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.1 weeksD wait grade
median wait · 69.9% under 18 weeks · 83,496 waiting
−512 waiting vs June 2026
Waiting times by specialty
A&E
76.4%
seen within 4 hours in August 2026 · 23,999 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
9.2%
waiting 6+ weeks · 18,323 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
82.3%
65.9% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Imperial College Healthcare
- Charing Cross HospitalA&E open 24 hours · Fulham Palace Road, London W6 8RF
- Hammersmith HospitalUrgent treatment centre · Du Cane Road, London W12 0HS
- Queen Charlotte's & Chelsea HospitalDu Cane Road, London W12 0HS
- Western Eye Hospital153-173 Marylebone Road, London NW1 5QH
Imperial College Healthcare NHS Trust: all hospitals and contact details →
St Mary's Hospital: common questions
What is the phone number for St Mary's Hospital?
The main number for St Mary's Hospital is 020 3312 6666. Other useful numbers: trust main number 020 3311 3311; urgent treatment centre 020 3312 5707; appointments (booking team) 020 3313 5000. For help with a complaint or concern, PALS is on 020 3312 7777.
What are the visiting times at St Mary's Hospital?
Adult wards: Set by each ward; most adult wards 3pm–8pm, up to 2 visitors at the bedside (no booking needed). Maternity: Labour ward: 2 birth partners 9am–7pm (no swapping). Antenatal and postnatal wards: one named person may stay 24 hours; a second adult may visit 4pm–7pm (on the postnatal ward the baby's siblings may also visit then). Children's wards: General paediatrics 7.30am–8pm, up to 3 at the bedside including a parent; parents 24/7 with one staying overnight. Children's intensive care: main carers 24/7, family and friends 10am–8pm. Check with the ward before you travel, as times can change.
How much is parking at St Mary's Hospital?
No on-site car park for patients and visitors. There is a pick-up and drop-off point outside the Queen Elizabeth the Queen Mother (QEQM) building on South Wharf Road, and Westminster City Council pay-and-display bays on South Wharf Road and Winsland Street (pay by phone). The hospital is just outside the congestion charge zone but inside the ULEZ. Blue Badge holders can use 3 disabled bays near the Paterson and Mint buildings on South Wharf Road and 7 on Winsland Street.
Where is St Mary's Hospital?
St Mary's Hospital is at Praed Street, London W2 1NY. It is run by Imperial College Healthcare NHS Trust. By bus: Routes 7, 23, 27, 36, 205, 436 and night buses N7 and N205 stop near the hospital (stops P or G). Santander cycle docks on Winsland Street and South Wharf Road next to the hospital.
Does St Mary's Hospital have an A&E?
Yes. St Mary's Hospital has an emergency department (24 hours, 7 days). Across Imperial College Healthcare NHS Trust, 76.4% of 23,999 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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