NHSQueueIndependent waiting-time data

Charing Cross Hospital in Hammersmith is an acute hospital with a 24/7 A&E and an urgent treatment centre, and it hosts the hyper acute stroke unit for the region. It provides a range of acute and specialist services, including neurosurgery and a Macmillan cancer information centre.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score6.06.0/10Better than most · ranked 42 of 126How it is scored Waiting list11.1 weeksDmedian wait · 69.9% within 18 weeksWaiting times by specialty A&E76.4%seen within 4 hours · August 2026A&E waiting times CQC ratingGoodfor Charing Cross HospitalInspection details

Charing Cross Hospital phone numbers

Hospital / switchboard020 3311 1234

PALS email: imperial.PALS@nhs.net

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Charing Cross Hospital?

Fulham Palace Road, London W6 8RF

Directions in Google Maps

Nearest NHS hospitals

Visiting times at Charing Cross Hospital

Adult wards

Up to 2 visitors

Set by each ward; most adult wards 2pm–8pm (some 3pm–8pm or with a break around the evening meal), up to 2 visitors at the bedside

Children's wards

Two parents, guardians or siblings at a time during visiting hours (trust-wide policy)

Intensive care

11am – 7pm

Some wards (neurology, endocrinology, urology) ask you to speak to the nurse in charge. Extra visitors can be arranged for patients at the end of life. Please attend A&E alone where possible unless you are a carer, a parent of a child under 16 or the patient is at the end of life.

Parking at Charing Cross Hospital

A small number of pay-and-display bays outside the main entrance on Fulham Palace Road and near the education centre (cash, card or contactless). Drop-off point outside the main entrance. Council pay-and-display parking on Claybrook Road, Margravine Road and St Dunstan's Road. Inside the ULEZ.

  • per hour£2.40

Free or reduced parking: 10 disabled bays near the main entrance, free for Blue Badge holders.

Getting there

  • By busRoutes 190, 211, 220, 295 and night buses N11 and N97 stop outside the hospital (stops HA and HT); 190, 211, 220 and 295 run from Hammersmith bus station. Santander cycle dock near the back entrance on Margravine Road.
  • By trainBarons Court (Piccadilly line) is about a 9-minute walk; Hammersmith (Circle, Hammersmith & City, District, Piccadilly) about 10 minutes; West Kensington (District) about 15 minutes; Kensington Olympia overground about 22 minutes.

Shops, food and facilities

  • Restaurant (second floor, main tower)
  • Costa Coffee (ground floor)
  • Amigo shop (near main entrance)
  • Rowlands Pharmacy (outpatient prescriptions)
  • Friends of Charing Cross gift shop
  • Macmillan cancer information centre
  • Vending machines (24 hours)
  • Cashpoint (99p charge)
  • Free NHS Wi-Fi
  • Chapel, Muslim prayer room and multi-faith room

How Imperial College Healthcare NHS Trust performs

NHS England publishes waiting times for Imperial College Healthcare NHS Trust as a whole, covering Charing Cross Hospital and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

6.0

NHSQueue score: 6.0 out of 10

Better than mostImperial College Healthcare ranks 42 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 76% of trusts
  • A&E (seen within 4 hours)better than 69% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 74% of trusts
  • Cancer (28-day and 62-day standards)better than 32% of trusts
  • CQC inspection ratingbetter than 25% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

11.1 weeksD wait grade

median wait · 69.9% under 18 weeks · 83,496 waiting

−512 waiting vs June 2026

Waiting times by specialty

A&E

76.4%

seen within 4 hours in August 2026 · 23,999 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

9.2%

waiting 6+ weeks · 18,323 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

82.3%

65.9% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

CQC rating for Charing Cross HospitalGoodUrgent and emergency care: Requires improvement · report January 2026

Other hospitals run by Imperial College Healthcare

Imperial College Healthcare NHS Trust: all hospitals and contact details →

Charing Cross Hospital: common questions

What is the phone number for Charing Cross Hospital?

The main number for Charing Cross Hospital is 020 3311 1234. Other useful numbers: a&e and urgent treatment centre 020 8846 1005; appointments (booking team) 020 3313 5000; macmillan cancer information centre 020 3313 5170. For help with a complaint or concern, PALS is on 020 3312 7777.

What are the visiting times at Charing Cross Hospital?

Adult wards: Set by each ward; most adult wards 2pm–8pm (some 3pm–8pm or with a break around the evening meal), up to 2 visitors at the bedside. Children's wards: Two parents, guardians or siblings at a time during visiting hours (trust-wide policy). Check with the ward before you travel, as times can change.

How much is parking at Charing Cross Hospital?

A small number of pay-and-display bays outside the main entrance on Fulham Palace Road and near the education centre (cash, card or contactless). Drop-off point outside the main entrance. Council pay-and-display parking on Claybrook Road, Margravine Road and St Dunstan's Road. Inside the ULEZ. Charges: per hour: £2.40. 10 disabled bays near the main entrance, free for Blue Badge holders.

Where is Charing Cross Hospital?

Charing Cross Hospital is at Fulham Palace Road, London W6 8RF. It is run by Imperial College Healthcare NHS Trust. By bus: Routes 190, 211, 220, 295 and night buses N11 and N97 stop outside the hospital (stops HA and HT); 190, 211, 220 and 295 run from Hammersmith bus station. Santander cycle dock near the back entrance on Margravine Road.

Does Charing Cross Hospital have an A&E?

Yes. Charing Cross Hospital has an emergency department (24 hours, 7 days). Across Imperial College Healthcare NHS Trust, 76.4% of 23,999 A&E attendances ended within 4 hours in August 2026.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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