London · W1G 8PH
University College Hospital at Westmoreland Street
University College Hospital at Westmoreland Street, the former Heart Hospital in Marylebone, now provides thoracic surgery and urology, including robotic surgery, stone treatment, andrology, urological cancer and all urology outpatient clinics. Cardiac services moved to Barts Heart Centre. It has no A&E.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
University College Hospital at Westmoreland Street phone numbers
Main switchboard020 3456 7890- Reception020 3456 3004
- Outpatients receptionAlso 020 3456 3020020 3456 6019
- PALS (patient advice and liaison)Mon–Fri 9am–4pm in person (excluding bank holidays)020 3447 3042
PALS email: uclh.pals@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is University College Hospital at Westmoreland Street?
16-18 Westmoreland Street, London, W1G 8PH
Directions in Google MapsNearest NHS hospitals
Visiting times at University College Hospital at Westmoreland Street
Adult wards
Up to 2 visitorsUrology ward 11am–6pm, up to 2 visitors (trust-wide guidance: generally 10am–8pm, no more than 2 at a time)
Intensive care
12 noon–7.30pm and 9pm–10pm, 2 at the bedside
Outpatients can bring one person. Wards have open access in the daytime only, with 24-hour security at reception.
Parking at University College Hospital at Westmoreland Street
Very limited on-street parking; NCP car parks in Chiltern Street, Moxon Street and Queen Anne Street (expensive). Inside the Congestion Charge zone. Ramp access available.
Free or reduced parking: Westminster rules: Blue Badge holders can park free in designated Blue Badge bays for up to 4 hours between 8.30am and 6.30pm.
Getting there
- By busPortland Place: 88, C2. Marylebone Road: 18, 27, 30. Oxford Street (Bond Street station): 7, 8, 10, 25, 55, 73, 98, 176. Nearest tube: Bond Street, Regent's Park and Baker Street.
Shops, food and facilities
- Shop (ground floor, main entrance corridor; Mon–Fri)
- Restaurant (ground floor)
- Snack bars and vending machines
How University College London Hospitals NHS Foundation Trust performs
NHS England publishes waiting times for University College London Hospitals NHS Foundation Trust as a whole, covering University College Hospital at Westmoreland Street and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 5.5 out of 10
Better than mostUniversity College London Hospitals ranks 53 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 49% of trusts
- A&E (seen within 4 hours)better than 61% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 23% of trusts
- Cancer (28-day and 62-day standards)better than 78% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.8 weeksD wait grade
median wait · 65.3% under 18 weeks · 78,841 waiting
+913 waiting vs June 2026
Waiting times by specialty
A&E
74.9%
seen within 4 hours in August 2026 · 13,573 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
27.3%
waiting 6+ weeks · 15,117 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
85.4%
77.5% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by University College London Hospitals
- University College HospitalA&E open 24 hours · 235 Euston Road, London, NW1 2BU
- National Hospital for Neurology and NeurosurgeryQueen Square, London, WC1N 3BG
- Royal National ENT and Eastman Dental Hospitals47-49 Huntley Street, London, WC1E 6DG (postal address: 250 Euston Road, London NW1 2PG)
- Hospital for Tropical DiseasesMortimer Market, Capper Street (off Tottenham Court Road), London, WC1E 6JB
University College London Hospitals NHS Foundation Trust: all hospitals and contact details →
University College Hospital at Westmoreland Street: common questions
What is the phone number for University College Hospital at Westmoreland Street?
The main number for University College Hospital at Westmoreland Street is 020 3456 7890. Other useful numbers: reception 020 3456 3004; outpatients reception 020 3456 6019. For help with a complaint or concern, PALS is on 020 3447 3042.
What are the visiting times at University College Hospital at Westmoreland Street?
Adult wards: Urology ward 11am–6pm, up to 2 visitors (trust-wide guidance: generally 10am–8pm, no more than 2 at a time). Check with the ward before you travel, as times can change.
How much is parking at University College Hospital at Westmoreland Street?
Very limited on-street parking; NCP car parks in Chiltern Street, Moxon Street and Queen Anne Street (expensive). Inside the Congestion Charge zone. Ramp access available. Westminster rules: Blue Badge holders can park free in designated Blue Badge bays for up to 4 hours between 8.30am and 6.30pm.
Where is University College Hospital at Westmoreland Street?
University College Hospital at Westmoreland Street is at 16-18 Westmoreland Street, London, W1G 8PH. It is run by University College London Hospitals NHS Foundation Trust. By bus: Portland Place: 88, C2. Marylebone Road: 18, 27, 30. Oxford Street (Bond Street station): 7, 8, 10, 25, 55, 73, 98, 176. Nearest tube: Bond Street, Regent's Park and Baker Street.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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