NHSQueueIndependent waiting-time data

Carleton Clinic in Carlisle is CNTW's main site in North Cumbria, home to a range of inpatient and community mental health services. It has no A&E.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

Waiting list4.4 weeksA+median wait · 98.8% within 18 weeksWaiting times by specialty

Carleton Clinic phone numbers

Main number01228 602000Shown on the trust page as 0122 860 2000

PALS email: pals@cntw.nhs.uk

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Carleton Clinic?

Cumwhinton Drive, Carlisle, Cumbria CA1 3SX

Directions in Google Maps

Nearest NHS hospitals

Parking at Carleton Clinic

Several car parks for staff, patients and visitors at Carleton Clinic. Charges apply 8am–6pm, Monday to Friday. Electric vehicle chargers (Mer, 60p per kWh).

  • 0 – 60 minutes£1.00
  • 1 – 2 hours£1.50
  • 2 – 3 hours£2.00
  • 3 – 4 hours£2.50
  • 4+ hours£8.00

Free or reduced parking: Carers of people supported by CNTW can park free at all CNTW hospitals by registering for a Carer Card. Visitors staying longer than 3–4 hours during working hours can ask staff to cap the charge at £2.50.

Getting there

  • By busRoutes 60, 91 and 104 run from Carlisle city centre (Stagecoach). Cycle stands on site. By car: M6 junction 42.

How Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust performs

NHS England publishes waiting times for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust as a whole, covering Carleton Clinic and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

Waiting list for planned treatment

4.4 weeksA+ wait grade

median wait · 98.8% under 18 weeks · 166 waiting

+12 waiting vs June 2026

Waiting times by specialty

Other hospitals run by Cumbria, Northumberland, Tyne and Wear

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust: all hospitals and contact details →

Carleton Clinic: common questions

What is the phone number for Carleton Clinic?

The main number for Carleton Clinic is 01228 602000. For help with a complaint or concern, PALS is on 0800 032 0202 (North of Tyne: Newcastle, North Tyneside, Northumberland, North Cumbria); 0800 328 4397 (South of Tyne: Sunderland, Gateshead, South Tyneside).

How much is parking at Carleton Clinic?

Several car parks for staff, patients and visitors at Carleton Clinic. Charges apply 8am–6pm, Monday to Friday. Electric vehicle chargers (Mer, 60p per kWh). Charges: 0 – 60 minutes: £1.00, 1 – 2 hours: £1.50, 2 – 3 hours: £2.00, 3 – 4 hours: £2.50. Carers of people supported by CNTW can park free at all CNTW hospitals by registering for a Carer Card. Visitors staying longer than 3–4 hours during working hours can ask staff to cap the charge at £2.50.

Where is Carleton Clinic?

Carleton Clinic is at Cumwhinton Drive, Carlisle, Cumbria CA1 3SX. It is run by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. By bus: Routes 60, 91 and 104 run from Carlisle city centre (Stagecoach). Cycle stands on site. By car: M6 junction 42.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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