North West · CA2 7HY
Cumberland Infirmary
Cumberland Infirmary in Carlisle is one of the trust's two acute hospitals, with a 24-hour A&E and an urgent treatment centre on site. It has a hyper acute stroke unit, a heart centre, intensive care and a cancer centre, and provides maternity care with a delivery suite, maternity and postnatal wards, a special care baby unit and a children's ward.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Cumberland Infirmary phone numbers
Main switchboard01228 523444- Delivery Suite01228 814266
- Maternity and postnatal ward01228 814269
- Special Care Baby Unit01228 814271
- Children's Ward01228 814161
- Intensive Care and High Dependency Unit01228 814114
- Acute Medical Unit (Larch A and B)01228 814450
- Bereavement teamMon–Fri 9am–4pm; end-of-life parking permits01228 616878
- PALS (patient advice and liaison)Mon–Fri 9am–4pm (not bank holidays); Cumberland Infirmary office 01228 814008, West Cumberland Hospital office 01946 5238180800 633 5547
PALS email: pals@ncic.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Cumberland Infirmary?
Newtown Road, Carlisle, Cumbria, CA2 7HY
Directions in Google MapsNearest NHS hospitals
Visiting times at Cumberland Infirmary
Adult wards
1pm – 8pm
Up to 2 visitors1pm–8pm daily on most wards (Beech A and B 1.30pm–8pm); maximum 2 visitors at a time
Maternity
3pm – 4pm
Visiting 3pm–4pm (as listed on the ward directory)
Intensive care
ICU and HDU: 2pm–3pm and 5.30pm–6.30pm
ITU, maternity, Elm C, Beech A and B and the children's ward have their own arrangements. Masks must be worn when visiting outbreak areas; do not visit if unwell.
Parking at Cumberland Infirmary
Two ANPR visitor car parks to the left and right of the site entrance, plus a Blue Badge car park at the rear. No ticket needed: pay at a machine (cash or card) by entering your registration, by QR code, or with the Your Parking Space app (site code 12082) within 48 hours of leaving. 15-minute grace period on entry; 20-minute drop-off at the main entrance and outside A&E/UTC.
- up to 1 hour£1
- up to 2 hours 15 mins£2
- up to 3 hours 30 mins£3
- up to 24 hours£5
- 1 week permit (patients and visitors, cash only at Mitie reception)£10
Free or reduced parking: Free for Blue Badge holders (validate the badge at the Mitie reception desk, or at Endoscopy, Cancer Centre or Urology Investigations Unit reception). Parents of children staying overnight (7.30pm–8am) and SCBU parents can claim charges back. Free 5-day 'Swan' permits for relatives of patients at the end of life (concession area on Infirmary Street). Long-term patients such as cancer and renal get free single-use permits (not valid in ANPR car parks).
Getting there
- By busRoutes 63, 67, 71, 93 and 600 (Carlisle to Cockermouth and West Cumberland Hospital) serve the hospital
- By trainCarlisle station, about a 35-minute walk; taxi rank outside the station, or bus from The Courts on English Street
Shops, food and facilities
- Time Out Restaurant (lower ground floor)
- Costa Coffee (ground floor)
- Amigos shop (ground floor)
- Vending machines
- Post box (ground floor, opposite Costa)
- Free Wi-Fi
- Chapel (1st floor) and multifaith space
- Macmillan Cancer Information and Support Service
- Discharge lounge
How North Cumbria Integrated Care NHS Foundation Trust performs
NHS England publishes waiting times for North Cumbria Integrated Care NHS Foundation Trust as a whole, covering Cumberland Infirmary and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 3.9 out of 10
Worse than mostNorth Cumbria Integrated Care ranks 89 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 57% of trusts
- A&E (seen within 4 hours)better than 10% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 53% of trusts
- Cancer (28-day and 62-day standards)better than 37% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
12.1 weeksD wait grade
median wait · 66.1% under 18 weeks · 35,424 waiting
+516 waiting vs June 2026
Waiting times by specialty
A&E
63.2%
seen within 4 hours in August 2026 · 12,159 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
16.6%
waiting 6+ weeks · 9,893 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
78.3%
70.9% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by North Cumbria Integrated Care
- West Cumberland HospitalA&E open 24 hours · Homewood Road, Whitehaven, Cumbria, CA28 8JG
- Penrith Community HospitalUrgent treatment centre · 8am–10pm, 7 days (X-ray 8.30am–4.30pm Mon–Fri) · Bridge Lane, Penrith, Cumbria, CA11 8HX
- Keswick Community HospitalUrgent treatment centre · 8.30am–6pm, 7 days (X-ray 9.30am–12.30pm Mon–Fri) · Crosthwaite Road, Keswick, Cumbria, CA12 5PH
North Cumbria Integrated Care NHS Foundation Trust: all hospitals and contact details →
Cumberland Infirmary: common questions
What is the phone number for Cumberland Infirmary?
The main number for Cumberland Infirmary is 01228 523444. Other useful numbers: delivery suite 01228 814266; maternity and postnatal ward 01228 814269; special care baby unit 01228 814271. For help with a complaint or concern, PALS is on 0800 633 5547.
What are the visiting times at Cumberland Infirmary?
Adult wards: 1pm–8pm daily on most wards (Beech A and B 1.30pm–8pm); maximum 2 visitors at a time. Maternity: Maternity ward visiting 3pm–4pm (as listed on the ward directory). Check with the ward before you travel, as times can change.
How much is parking at Cumberland Infirmary?
Two ANPR visitor car parks to the left and right of the site entrance, plus a Blue Badge car park at the rear. No ticket needed: pay at a machine (cash or card) by entering your registration, by QR code, or with the Your Parking Space app (site code 12082) within 48 hours of leaving. 15-minute grace period on entry; 20-minute drop-off at the main entrance and outside A&E/UTC. Charges: up to 1 hour: £1, up to 2 hours 15 mins: £2, up to 3 hours 30 mins: £3, up to 24 hours: £5. Free for Blue Badge holders (validate the badge at the Mitie reception desk, or at Endoscopy, Cancer Centre or Urology Investigations Unit reception). Parents of children staying overnight (7.30pm–8am) and SCBU parents can claim charges back. Free 5-day 'Swan' permits for relatives of patients at the end of life (concession area on Infirmary Street). Long-term patients such as cancer and renal get free single-use permits (not valid in ANPR car parks).
Where is Cumberland Infirmary?
Cumberland Infirmary is at Newtown Road, Carlisle, Cumbria, CA2 7HY. It is run by North Cumbria Integrated Care NHS Foundation Trust. By bus: Routes 63, 67, 71, 93 and 600 (Carlisle to Cockermouth and West Cumberland Hospital) serve the hospital.
Does Cumberland Infirmary have an A&E?
Yes. Cumberland Infirmary has an emergency department (24 hours, 7 days). Across North Cumbria Integrated Care NHS Foundation Trust, 63.2% of 12,159 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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