North West · CA11 8HX
Penrith Community Hospital
Penrith Community Hospital is a community hospital with an urgent treatment centre open 8am–10pm every day, with X-ray on weekdays. It also has an inpatient ward, the Eden Unit.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Penrith Community Hospital phone numbers
Hospital01768 245555- PALS (patient advice and liaison)Mon–Fri 9am–4pm (not bank holidays); Cumberland Infirmary office 01228 814008, West Cumberland Hospital office 01946 5238180800 633 5547
PALS email: pals@ncic.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Penrith Community Hospital?
Bridge Lane, Penrith, Cumbria, CA11 8HX
Directions in Google MapsNearest NHS hospitals
Visiting times at Penrith Community Hospital
Adult wards
1pm – 8pm
Up to 2 visitors1pm–8pm daily (Eden Unit 1pm–8pm); maximum 2 visitors at a time
General opening hours 8.30am–4.30pm. Masks must be worn when visiting outbreak areas; do not visit if unwell.
Getting there
- By busStagecoach buses from Penrith Bus Station and the surrounding area (no route numbers listed)
How North Cumbria Integrated Care NHS Foundation Trust performs
NHS England publishes waiting times for North Cumbria Integrated Care NHS Foundation Trust as a whole, covering Penrith Community Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 3.9 out of 10
Worse than mostNorth Cumbria Integrated Care ranks 89 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 57% of trusts
- A&E (seen within 4 hours)better than 10% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 53% of trusts
- Cancer (28-day and 62-day standards)better than 37% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
12.1 weeksD wait grade
median wait · 66.1% under 18 weeks · 35,424 waiting
+516 waiting vs June 2026
Waiting times by specialty
A&E
63.2%
seen within 4 hours in August 2026 · 12,159 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
16.6%
waiting 6+ weeks · 9,893 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
78.3%
70.9% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by North Cumbria Integrated Care
- Cumberland InfirmaryA&E open 24 hours · Newtown Road, Carlisle, Cumbria, CA2 7HY
- West Cumberland HospitalA&E open 24 hours · Homewood Road, Whitehaven, Cumbria, CA28 8JG
- Keswick Community HospitalUrgent treatment centre · 8.30am–6pm, 7 days (X-ray 9.30am–12.30pm Mon–Fri) · Crosthwaite Road, Keswick, Cumbria, CA12 5PH
North Cumbria Integrated Care NHS Foundation Trust: all hospitals and contact details →
Penrith Community Hospital: common questions
What is the phone number for Penrith Community Hospital?
The main number for Penrith Community Hospital is 01768 245555. For help with a complaint or concern, PALS is on 0800 633 5547.
What are the visiting times at Penrith Community Hospital?
Adult wards: 1pm–8pm daily (Eden Unit 1pm–8pm); maximum 2 visitors at a time. Check with the ward before you travel, as times can change.
Where is Penrith Community Hospital?
Penrith Community Hospital is at Bridge Lane, Penrith, Cumbria, CA11 8HX. It is run by North Cumbria Integrated Care NHS Foundation Trust. By bus: Stagecoach buses from Penrith Bus Station and the surrounding area (no route numbers listed).
Does Penrith Community Hospital have an A&E?
Penrith Community Hospital has a urgent treatment centre (8am–10pm, 7 days (X-ray 8.30am–4.30pm Mon–Fri)) for minor injuries and illnesses, not a full A&E. In a life-threatening emergency call 999.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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