NHSQueueIndependent waiting-time data

North East & Yorkshire · NE42 5PB

Ferndene

Run by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
01661 838400DirectionsWebsite

Ferndene in Prudhoe, opened in 2011, was the first hospital in the UK to bring specialist children and young people's mental health and learning disability inpatient services onto one site, with separate living and education spaces. It has no A&E.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

Waiting list4.4 weeksA+median wait · 98.8% within 18 weeksWaiting times by specialty

Ferndene phone numbers

Main number01661 838400Email ferndene@cntw.nhs.uk

PALS email: pals@cntw.nhs.uk

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Ferndene?

Prudhoe, Northumberland NE42 5PB

Directions in Google Maps

Nearest NHS hospitals

Parking at Ferndene

Several car parks for staff, patients and visitors at Ferndene. Charges apply 8am–6pm, Monday to Friday. Electric vehicle chargers (Mer, 60p per kWh).

  • 0 – 60 minutes£1.00
  • 1 – 2 hours£1.50
  • 2 – 3 hours£2.00
  • 3 – 4 hours£2.50
  • 4+ hours£8.00

Free or reduced parking: Carers of people supported by CNTW can park free at all CNTW hospitals by registering for a Carer Card. Visitors staying longer than 3–4 hours during working hours can ask staff to cap the charge at £2.50.

Getting there

  • By busTynedale Links 686 and Tyne Valley 10 buses serve Prudhoe town centre from Hexham and Newcastle; Ferndene is about a 20-minute walk from the town centre.
  • By trainPrudhoe station is on the Carlisle–Newcastle line.

How Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust performs

NHS England publishes waiting times for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust as a whole, covering Ferndene and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

Waiting list for planned treatment

4.4 weeksA+ wait grade

median wait · 98.8% under 18 weeks · 166 waiting

+12 waiting vs June 2026

Waiting times by specialty

Other hospitals run by Cumbria, Northumberland, Tyne and Wear

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust: all hospitals and contact details →

Ferndene: common questions

What is the phone number for Ferndene?

The main number for Ferndene is 01661 838400. For help with a complaint or concern, PALS is on 0800 032 0202 (North of Tyne: Newcastle, North Tyneside, Northumberland, North Cumbria); 0800 328 4397 (South of Tyne: Sunderland, Gateshead, South Tyneside).

How much is parking at Ferndene?

Several car parks for staff, patients and visitors at Ferndene. Charges apply 8am–6pm, Monday to Friday. Electric vehicle chargers (Mer, 60p per kWh). Charges: 0 – 60 minutes: £1.00, 1 – 2 hours: £1.50, 2 – 3 hours: £2.00, 3 – 4 hours: £2.50. Carers of people supported by CNTW can park free at all CNTW hospitals by registering for a Carer Card. Visitors staying longer than 3–4 hours during working hours can ask staff to cap the charge at £2.50.

Where is Ferndene?

Ferndene is at Prudhoe, Northumberland NE42 5PB. It is run by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. By bus: Tynedale Links 686 and Tyne Valley 10 buses serve Prudhoe town centre from Hexham and Newcastle; Ferndene is about a 20-minute walk from the town centre.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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