NHSQueueIndependent waiting-time data
Luton and Dunstable University Hospital
Photo: Andy Parrett

East of England · LU4 0DZ

Luton and Dunstable University Hospital

2.6Worse than most

Luton and Dunstable University Hospital is an acute hospital in Luton with a 24-hour Emergency Department (resuscitation, majors, a nurse-led See & Treat area and a paediatric ED) plus an urgent GP service on site. It has a maternity unit with delivery suite, antenatal and postnatal wards, a fetal medicine unit and a neonatal intensive care unit.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score2.62.6/10Worse than most · ranked 108 of 126How it is scored Waiting list14.2 weeksFmedian wait · 59.1% within 18 weeksWaiting times by specialty A&E71.7%seen within 4 hours · August 2026A&E waiting times CQC ratingRequires improvementfor Luton and Dunstable University HospitalInspection details

Luton and Dunstable University Hospital phone numbers

Main switchboard01582 491166

PALS email: PALS.Luton@bedsft.nhs.uk

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Luton and Dunstable University Hospital?

Lewsey Road, Luton, LU4 0DZ

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Visiting times at Luton and Dunstable University Hospital

Maternity

2 birth partners on the delivery suite and midwife-led birth unit; on triage, antenatal and postnatal wards 1 birth partner or support person 9am–9pm and 2 adult visitors plus siblings 3pm–8pm; 1 birth partner may stay overnight on Daisy Ward and Willow Ward

Parking at Luton and Dunstable University Hospital

Parking is extremely restricted, so allow an extra 30–60 minutes or use public transport. Pay on foot: take a ticket on entry and pay at a pay station before leaving (coins, notes with change, cards). Lewsey Road multi-storey (opposite the Emergency Department) is for longer stays; St Mary's car park (from Dunstable Road only) is for disabled parking and maternity/SSSU drop-off, with 10 minutes free to exit.

  • drop off and up to 15 minutesFree
  • up to 30 minutes£2.00
  • up to 1 hour£3.30
  • up to 2 hours£4.80
  • up to 3 hours£6.00
  • up to 5 hours£7.80
  • up to 6 hours£9.60
  • up to 7 hours£12.60
  • up to 24 hours£14.40

Free or reduced parking: Free for Blue Badge holders and solo motorcycles in the marked bays. Concessions (form needed) for frequent outpatients (3+ appointments in 30 days), parents of children admitted to the children's ward (up to 2 vehicles), parents of babies in the neonatal unit (1 vehicle) and carers of patients with dementia or learning disabilities.

Getting there

  • By busServed by the Luton and Dunstable Busway; Arriva and Centrebus run routes to the hospital
  • By trainLeagrave station (Thameslink) is about 1.5 miles away; Luton station is about 4 miles away in the town centre

Shops, food and facilities

  • The Chiltern Restaurant (first floor)
  • Costa Coffee with M&S food (main entrance)
  • The Market shop (main entrance)
  • L&D Charity Shop (Oak Wing ground floor)
  • 24/7 vending machines
  • Wheelshare self-service wheelchair hire (first 5 hours free)
  • App-Bike bike hire hub

How Bedfordshire Hospitals NHS Foundation Trust performs

NHS England publishes waiting times for Bedfordshire Hospitals NHS Foundation Trust as a whole, covering Luton and Dunstable University Hospital and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

2.6

NHSQueue score: 2.6 out of 10

Worse than mostBedfordshire Hospitals ranks 108 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 10% of trusts
  • A&E (seen within 4 hours)better than 40% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 16% of trusts
  • Cancer (28-day and 62-day standards)better than 6% of trusts
  • CQC inspection ratingbetter than 72% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

14.2 weeksF wait grade

median wait · 59.1% under 18 weeks · 85,541 waiting

+2,949 waiting vs June 2026

Waiting times by specialty

A&E

71.7%

seen within 4 hours in August 2026 · 25,678 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

31.3%

waiting 6+ weeks · 17,306 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

72.8%

60.2% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

CQC rating for Luton and Dunstable University HospitalRequires improvementUrgent and emergency care: Good · Maternity: Inadequate · report January 2026

Other hospitals run by Bedfordshire Hospitals

Bedfordshire Hospitals NHS Foundation Trust: all hospitals and contact details →

Luton and Dunstable University Hospital: common questions

What is the phone number for Luton and Dunstable University Hospital?

The main number for Luton and Dunstable University Hospital is 01582 491166. Other useful numbers: outpatient department 01582 561385; maternity triage 01582 329574; pals 01582 497990. For help with a complaint or concern, PALS is on 01582 497990.

How much is parking at Luton and Dunstable University Hospital?

Parking is extremely restricted, so allow an extra 30–60 minutes or use public transport. Pay on foot: take a ticket on entry and pay at a pay station before leaving (coins, notes with change, cards). Lewsey Road multi-storey (opposite the Emergency Department) is for longer stays; St Mary's car park (from Dunstable Road only) is for disabled parking and maternity/SSSU drop-off, with 10 minutes free to exit. Charges: drop off and up to 15 minutes: Free, up to 30 minutes: £2.00, up to 1 hour: £3.30, up to 2 hours: £4.80. Free for Blue Badge holders and solo motorcycles in the marked bays. Concessions (form needed) for frequent outpatients (3+ appointments in 30 days), parents of children admitted to the children's ward (up to 2 vehicles), parents of babies in the neonatal unit (1 vehicle) and carers of patients with dementia or learning disabilities.

Where is Luton and Dunstable University Hospital?

Luton and Dunstable University Hospital is at Lewsey Road, Luton, LU4 0DZ. It is run by Bedfordshire Hospitals NHS Foundation Trust. By bus: Served by the Luton and Dunstable Busway; Arriva and Centrebus run routes to the hospital.

Does Luton and Dunstable University Hospital have an A&E?

Yes. Luton and Dunstable University Hospital has an emergency department (24 hours, 7 days). Across Bedfordshire Hospitals NHS Foundation Trust, 71.7% of 25,678 A&E attendances ended within 4 hours in August 2026.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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