East of England · AL3 5PN
St Albans City Hospital
St Albans City Hospital is the trust's elective care centre, with six operating theatres for low-risk inpatient and day-case surgery plus outpatient and diagnostic services. It also hosts an appointment-only Integrated Urgent Care Hub (9am–6pm daily, booked through NHS 111 or a GP), run by HUC rather than the trust.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
St Albans City Hospital phone numbers
Main switchboard01727 866122- PALS (patient advice and liaison)Mon–Fri 9am–4pm (leave a message outside these hours)01923 217198
PALS email: westherts.pals@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is St Albans City Hospital?
Waverley Road, St Albans, Hertfordshire, AL3 5PN
Directions in Google MapsNearest NHS hospitals
Visiting times at St Albans City Hospital
Adult wards
Up to 2 visitorsAdult inpatients 10am–8pm, seven days a week; maximum 2 visitors at a time
Only one visitor may accompany a patient in day surgery and endoscopy. Flexible visiting for end-of-life care, carers and patients with dementia, delirium, a learning disability or autism, agreed with the nurse in charge.
Parking at St Albans City Hospital
On-site parking with drop-off areas outside the Gloucester building main entrance and the Runcie building. External car park machines take coins only, or pay with the Saba app. Parking office in the blue hut on the main road in front of the main entrance.
- first 30 minutesFree
- up to 1 hour£3.50
- up to 2 hours£5
- up to 3 hours£7
- up to 4 hours£8
- up to 5 hours£9
- up to 6 hours£10
- up to 12 hours£12
- 12 to 24 hours£15
- frequent attenders, weekly permit£24
- frequent attenders, monthly permit£48
Free or reduced parking: Free for next of kin of patients receiving end-of-life or critical care, parents or carers of child inpatients, and long-term patients with 3+ planned appointments a month over 90 days (claim form authorised by the ward or clinic). Blue Badge bays are shown on the hospital map (badge must be displayed).
Getting there
- By busRoutes 302 and 653 Tigermoth stop directly opposite the main entrance
- By trainSt Albans City and St Albans Abbey stations are both about a 30-minute walk or 10–15 minutes by bus or taxi
Shops, food and facilities
- All Good Coffee Co café (near the main entrance, Mon–Fri 8am–4pm)
- Vending machines
- Quiet rooms (level 3, Moynihan Wing)
- Bike racks (16 spaces)
How West Hertfordshire Teaching Hospitals NHS Trust performs
NHS England publishes waiting times for West Hertfordshire Teaching Hospitals NHS Trust as a whole, covering St Albans City Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 6.7 out of 10
Better than mostWest Hertfordshire Teaching Hospitals ranks 25 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 77% of trusts
- A&E (seen within 4 hours)better than 97% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 29% of trusts
- Cancer (28-day and 62-day standards)better than 82% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.7 weeksD wait grade
median wait · 70.1% under 18 weeks · 44,482 waiting
−464 waiting vs June 2026
Waiting times by specialty
A&E
89.6%
seen within 4 hours in August 2026 · 17,190 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
24.7%
waiting 6+ weeks · 20,426 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
83.9%
80.1% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by West Hertfordshire Teaching Hospitals
- Watford General HospitalA&E open 24 hours · Vicarage Road, Watford, Hertfordshire, WD18 0HB
- Hemel Hempstead HospitalUrgent treatment centre · 8am–10pm daily · Hillfield Road, Hemel Hempstead, Hertfordshire, HP2 4AD
West Hertfordshire Teaching Hospitals NHS Trust: all hospitals and contact details →
St Albans City Hospital: common questions
What is the phone number for St Albans City Hospital?
The main number for St Albans City Hospital is 01727 866122. For help with a complaint or concern, PALS is on 01923 217198.
What are the visiting times at St Albans City Hospital?
Adult wards: Adult inpatients 10am–8pm, seven days a week; maximum 2 visitors at a time. Check with the ward before you travel, as times can change.
How much is parking at St Albans City Hospital?
On-site parking with drop-off areas outside the Gloucester building main entrance and the Runcie building. External car park machines take coins only, or pay with the Saba app. Parking office in the blue hut on the main road in front of the main entrance. Charges: first 30 minutes: Free, up to 1 hour: £3.50, up to 2 hours: £5, up to 3 hours: £7. Free for next of kin of patients receiving end-of-life or critical care, parents or carers of child inpatients, and long-term patients with 3+ planned appointments a month over 90 days (claim form authorised by the ward or clinic). Blue Badge bays are shown on the hospital map (badge must be displayed).
Where is St Albans City Hospital?
St Albans City Hospital is at Waverley Road, St Albans, Hertfordshire, AL3 5PN. It is run by West Hertfordshire Teaching Hospitals NHS Trust. By bus: Routes 302 and 653 Tigermoth stop directly opposite the main entrance.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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