NHSQueueIndependent waiting-time data
Hemel Hempstead Hospital
Photo: Dormskirk

East of England · HP2 4AD

01442 213141DirectionsWebsiteUrgent treatment centre · 8am–10pm daily

Hemel Hempstead Hospital provides an urgent treatment centre open 8am–10pm every day, diagnostics including MRI, and a large outpatient service seeing over 100,000 patients a year. The trust provides no inpatient care there; the one inpatient ward (St Peter's ward) is run by Central London Community Healthcare NHS Trust.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score6.76.7/10Better than most · ranked 25 of 126How it is scored Waiting list11.7 weeksDmedian wait · 70.1% within 18 weeksWaiting times by specialty A&E89.6%seen within 4 hours · August 2026A&E waiting times CQC ratingRequires improvementfor Hemel Hempstead HospitalInspection details

Hemel Hempstead Hospital phone numbers

Main switchboard01442 213141
  • PALS (patient advice and liaison)Mon–Fri 9am–4pm (leave a message outside these hours)01923 217198

PALS email: westherts.pals@nhs.net

In an emergency call 999. For urgent medical advice call NHS 111.

Loading map…

Where is Hemel Hempstead Hospital?

Hillfield Road, Hemel Hempstead, Hertfordshire, HP2 4AD

Directions in Google Maps

Nearest NHS hospitals

Parking at Hemel Hempstead Hospital

On-site parking with drop-off areas outside the Verulam Wing entrances (levels 1 and 3) and in front of the UTC and X-ray. External car park machines take coins only, or pay with the Saba app. Parking office in the blue hut on level 3, Verulam Wing.

  • first 30 minutesFree
  • up to 1 hour£3.50
  • up to 2 hours£5
  • up to 3 hours£7
  • up to 4 hours£8
  • up to 5 hours£9
  • up to 6 hours£10
  • up to 12 hours£12
  • 12 to 24 hours£15
  • frequent attenders, weekly permit£24
  • frequent attenders, monthly permit£48

Free or reduced parking: Free for next of kin of patients receiving end-of-life or critical care, parents or carers of child inpatients, and long-term patients with 3+ planned appointments a month over 90 days (claim form authorised by the ward or clinic). Blue Badge bays are shown on the hospital map (badge must be displayed).

Getting there

  • By busWithin walking distance of the town centre; the nearest bus stops are in The Marlowes, served by many routes
  • By trainHemel Hempstead station, about a 35-minute walk or 10–15 minutes by bus or taxi

Shops, food and facilities

  • All Good Coffee Co café (level 2, Verulam Wing, Mon–Fri 8am–4pm)
  • Vending machines (café, UTC, X-ray, blood clinic)
  • Multi-faith space (Jubilee Wing)
  • Bike rack

How West Hertfordshire Teaching Hospitals NHS Trust performs

NHS England publishes waiting times for West Hertfordshire Teaching Hospitals NHS Trust as a whole, covering Hemel Hempstead Hospital and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

6.7

NHSQueue score: 6.7 out of 10

Better than mostWest Hertfordshire Teaching Hospitals ranks 25 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 77% of trusts
  • A&E (seen within 4 hours)better than 97% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 29% of trusts
  • Cancer (28-day and 62-day standards)better than 82% of trusts
  • CQC inspection ratingbetter than 25% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

11.7 weeksD wait grade

median wait · 70.1% under 18 weeks · 44,482 waiting

−464 waiting vs June 2026

Waiting times by specialty

A&E

89.6%

seen within 4 hours in August 2026 · 17,190 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

24.7%

waiting 6+ weeks · 20,426 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

83.9%

80.1% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

CQC rating for Hemel Hempstead HospitalRequires improvementUrgent and emergency care: Good · report June 2020

Other hospitals run by West Hertfordshire Teaching Hospitals

West Hertfordshire Teaching Hospitals NHS Trust: all hospitals and contact details →

Hemel Hempstead Hospital: common questions

What is the phone number for Hemel Hempstead Hospital?

The main number for Hemel Hempstead Hospital is 01442 213141. For help with a complaint or concern, PALS is on 01923 217198.

How much is parking at Hemel Hempstead Hospital?

On-site parking with drop-off areas outside the Verulam Wing entrances (levels 1 and 3) and in front of the UTC and X-ray. External car park machines take coins only, or pay with the Saba app. Parking office in the blue hut on level 3, Verulam Wing. Charges: first 30 minutes: Free, up to 1 hour: £3.50, up to 2 hours: £5, up to 3 hours: £7. Free for next of kin of patients receiving end-of-life or critical care, parents or carers of child inpatients, and long-term patients with 3+ planned appointments a month over 90 days (claim form authorised by the ward or clinic). Blue Badge bays are shown on the hospital map (badge must be displayed).

Where is Hemel Hempstead Hospital?

Hemel Hempstead Hospital is at Hillfield Road, Hemel Hempstead, Hertfordshire, HP2 4AD. It is run by West Hertfordshire Teaching Hospitals NHS Trust. By bus: Within walking distance of the town centre; the nearest bus stops are in The Marlowes, served by many routes.

Does Hemel Hempstead Hospital have an A&E?

Hemel Hempstead Hospital has a urgent treatment centre (8am–10pm daily) for minor injuries and illnesses, not a full A&E. In a life-threatening emergency call 999.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits