East of England · AL7 4HQ
New QEII Hospital
New QEII Hospital in Welwyn Garden City opened in 2015 and provides outpatient clinics, blood tests and a community diagnostic centre. It has an urgent treatment centre open every day from 8am to 10pm for minor injuries and illnesses, with no appointment needed; it has no A&E.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
New QEII Hospital phone numbers
Main switchboard01438 314333- Ultrasound scans (QE2)Mon–Fri 9am–4pm01707 247596
- PALS (patient advice and liaison)Mon–Fri 9am–12pm and 1pm–3pm (excluding bank holidays); leave a voicemail, calls returned within 5 working days01438 285811
In an emergency call 999. For urgent medical advice call NHS 111.
Where is New QEII Hospital?
Howlands, Welwyn Garden City AL7 4HQ
Directions in Google MapsNearest NHS hospitals
Parking at New QEII Hospital
Main car park off Howlands, pay on exit (take a ticket on entry; pay point by the main entrance takes cash and card). Charges apply 24 hours a day. 20-minute drop-off zone outside the Urgent Care Centre and Howlands Clinic entrances; free motorbike spaces; bicycle racks by the UTC entrance.
- 0–15 minutes (drop-off zones only)Free
- 0–2 hours£3.40
- 2–5 hours£5.30
- 5–24 hours£7.70
Free or reduced parking: Free for Blue Badge holders (validate your ticket at reception).
Getting there
- By busFour bus routes pass the hospital (numbers not listed; timetables on the Intalink website)
Shops, food and facilities
- Café
How East and North Hertfordshire Teaching NHS Trust performs
NHS England publishes waiting times for East and North Hertfordshire Teaching NHS Trust as a whole, covering New QEII Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 3.9 out of 10
Worse than mostEast and North Hertfordshire Teaching ranks 92 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 52% of trusts
- A&E (seen within 4 hours)better than 60% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 4% of trusts
- Cancer (28-day and 62-day standards)better than 33% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.8 weeksD wait grade
median wait · 65.7% under 18 weeks · 55,861 waiting
+2,131 waiting vs June 2026
Waiting times by specialty
A&E
74.6%
seen within 4 hours in August 2026 · 17,087 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
42.4%
waiting 6+ weeks · 20,482 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
73.4%
74.9% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by East and North Hertfordshire Teaching
- Lister HospitalA&E open 24 hours · Coreys Mill Lane, Stevenage, Hertfordshire SG1 4AB
- Hertford County HospitalNorth Road, Hertford SG14 1LP
- Mount Vernon Cancer CentreRickmansworth Road, Northwood HA6 2RN
East and North Hertfordshire Teaching NHS Trust: all hospitals and contact details →
New QEII Hospital: common questions
What is the phone number for New QEII Hospital?
The main number for New QEII Hospital is 01438 314333. Other useful numbers: ultrasound scans (qe2) 01707 247596. For help with a complaint or concern, PALS is on 01438 285811.
How much is parking at New QEII Hospital?
Main car park off Howlands, pay on exit (take a ticket on entry; pay point by the main entrance takes cash and card). Charges apply 24 hours a day. 20-minute drop-off zone outside the Urgent Care Centre and Howlands Clinic entrances; free motorbike spaces; bicycle racks by the UTC entrance. Charges: 0–15 minutes (drop-off zones only): Free, 0–2 hours: £3.40, 2–5 hours: £5.30, 5–24 hours: £7.70. Free for Blue Badge holders (validate your ticket at reception).
Where is New QEII Hospital?
New QEII Hospital is at Howlands, Welwyn Garden City AL7 4HQ. It is run by East and North Hertfordshire Teaching NHS Trust. By bus: Four bus routes pass the hospital (numbers not listed; timetables on the Intalink website).
Does New QEII Hospital have an A&E?
New QEII Hospital has a urgent treatment centre (8am–10pm daily) for minor injuries and illnesses, not a full A&E. In a life-threatening emergency call 999.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits