East Midlands · DE13 0RB
Queen's Hospital Burton
Queen's Hospital Burton is the acute hospital for Burton upon Trent and surrounding parts of Staffordshire, South Derbyshire and North West Leicestershire, serving about 360,000 people. It has a 24-hour Emergency Department for adults and children with a minor injuries area, a maternity unit, an endoscopy suite, a breast care unit, stroke facilities and CT and MRI scanning.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Queen's Hospital Burton phone numbers
Main switchboard01283 566 333- Emergency Department receptionext 5004 or 500601283 511 511
- Helpdeskext 555501283 511 511
- Maternity triageSingle triage number for both hospitals; triage is on Level 101332 785796
- Parking helplineAlso to register a Blue Badge for free parking0333 456 1111
- PALS (patient advice and liaison)Mon–Fri 9am–4pm (excluding bank holidays); voicemail outside opening hours; text 07799 337 50001332 785 156
PALS email: uhdb.contactpalsderby@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Queen's Hospital Burton?
Belvedere Road, Burton on Trent, Staffordshire, DE13 0RB
Directions in Google MapsNearest NHS hospitals
Visiting times at Queen's Hospital Burton
Adult wards
8am – 8pm
Up to 2 visitors8am–8pm, 7 days a week on general wards and high dependency units; up to 2 visitors per patient (more at the discretion of the nurse in charge)
Maternity
Labour ward/birth centre: 2 support people 24 hours a day. Postnatal wards: partner or one birth support person can stay 24 hours and the baby's siblings can visit any time; other visitors 8am–8pm, up to 2 per bed
Children's wards
Inpatient wards: 2 parents or carers at any time and one can stay overnight; neonatal unit: parents, siblings and grandparents 24 hours, other visitors 3pm–8pm
Trust-wide visiting policy. Protected mealtime at lunch (relatives who help a patient eat can arrange to stay). The main entrance is closed 8pm–6am; use the Emergency Department entrance out of hours. Free Wi-Fi on site.
Parking at Queen's Hospital Burton
ANPR car parks managed by ParkingEye: pay before you leave at the machines (you need your registration number). Five public car parks on the main site; the main visitors car park is Car Park 4. 20-minute drop-off area outside the Emergency Department. Car parks 6A, 6C and 6D at the Outwoods site closed from 8 May 2026.
- up to 1 hour£2.40
- up to 2 hours£3.20
- up to 3 hours£4.10
- up to 4 hours£4.70
- up to 5 hours£5.20
- up to 6 hours£6.20
- daily rate over 6 hours£9.00
Free or reduced parking: Free for Blue Badge holders who register their vehicle on 0333 456 1111 (in advance or up to 72 hours after the visit); registration also covers Samuel Johnson and Sir Robert Peel community hospitals.
Getting there
- By busRegular buses link the town centre, railway station and hospital: Route 8 (to Swadlincote), Route 9 (East Midlands Airport & Gateway) and Routes 401, 402 and 403 (Burton to Uttoxeter). By road via the A38 and A50.
- By trainBurton railway station is about 1 mile away (Birmingham–Derby line); the hospital is about 2 miles from Burton town centre
Shops, food and facilities
- Coffee at Queens coffee shop (ground floor, near main entrance)
- Catering at Queens restaurant (first floor)
- WHSmith (ground floor)
- Pharmacy
- Changing Places toilet (Level 1, CT & MRI Scanning Department)
- Free Wi-Fi
How University Hospitals of Derby and Burton NHS Foundation Trust performs
NHS England publishes waiting times for University Hospitals of Derby and Burton NHS Foundation Trust as a whole, covering Queen's Hospital Burton and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 2.4 out of 10
Among the worstUniversity Hospitals of Derby and Burton ranks 112 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 19% of trusts
- A&E (seen within 4 hours)better than 21% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 12% of trusts
- Cancer (28-day and 62-day standards)better than 7% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
13.2 weeksF wait grade
median wait · 60.7% under 18 weeks · 99,108 waiting
+2,729 waiting vs June 2026
Waiting times by specialty
A&E
67.2%
seen within 4 hours in August 2026 · 30,816 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
35.7%
waiting 6+ weeks · 28,797 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
74.2%
58.9% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by University Hospitals of Derby and Burton
- Royal Derby HospitalA&E open 24 hours · Uttoxeter Road, Derby, DE22 3NE
- Samuel Johnson Community HospitalMinor injuries unit · 8am–9pm · Trent Valley Road (A5127), Lichfield, WS13 6EF
University Hospitals of Derby and Burton NHS Foundation Trust: all hospitals and contact details →
Queen's Hospital Burton: common questions
What is the phone number for Queen's Hospital Burton?
The main number for Queen's Hospital Burton is 01283 566 333. Other useful numbers: emergency department reception 01283 511 511; helpdesk 01283 511 511; maternity triage 01332 785796. For help with a complaint or concern, PALS is on 01332 785 156.
What are the visiting times at Queen's Hospital Burton?
Adult wards: 8am–8pm, 7 days a week on general wards and high dependency units; up to 2 visitors per patient (more at the discretion of the nurse in charge). Maternity: Labour ward/birth centre: 2 support people 24 hours a day. Postnatal wards: partner or one birth support person can stay 24 hours and the baby's siblings can visit any time; other visitors 8am–8pm, up to 2 per bed. Children's wards: Inpatient wards: 2 parents or carers at any time and one can stay overnight; neonatal unit: parents, siblings and grandparents 24 hours, other visitors 3pm–8pm. Check with the ward before you travel, as times can change.
How much is parking at Queen's Hospital Burton?
ANPR car parks managed by ParkingEye: pay before you leave at the machines (you need your registration number). Five public car parks on the main site; the main visitors car park is Car Park 4. 20-minute drop-off area outside the Emergency Department. Car parks 6A, 6C and 6D at the Outwoods site closed from 8 May 2026. Charges: up to 1 hour: £2.40, up to 2 hours: £3.20, up to 3 hours: £4.10, up to 4 hours: £4.70. Free for Blue Badge holders who register their vehicle on 0333 456 1111 (in advance or up to 72 hours after the visit); registration also covers Samuel Johnson and Sir Robert Peel community hospitals.
Where is Queen's Hospital Burton?
Queen's Hospital Burton is at Belvedere Road, Burton on Trent, Staffordshire, DE13 0RB. It is run by University Hospitals of Derby and Burton NHS Foundation Trust. By bus: Regular buses link the town centre, railway station and hospital: Route 8 (to Swadlincote), Route 9 (East Midlands Airport & Gateway) and Routes 401, 402 and 403 (Burton to Uttoxeter). By road via the A38 and A50.
Does Queen's Hospital Burton have an A&E?
Yes. Queen's Hospital Burton has an emergency department (24 hours, 7 days). Across University Hospitals of Derby and Burton NHS Foundation Trust, 67.2% of 30,816 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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