East of England · SS16 5NL
Basildon University Hospital
Basildon University Hospital is an acute hospital in Basildon with an emergency department, a children's A&E and medical and surgical same day emergency care. It houses the Essex Cardiothoracic Centre and has a maternity block with a labour suite, maternity assessment unit and neonatal intensive care unit.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Basildon University Hospital phone numbers
Main switchboard0300 443 0003Overseas: +44 (0)300 443 0003; trust-wide switchboard 0300 443 0000- Children's A&E (Paediatric Assessment Unit)0300 443 3782
- Maternity assessment (Mulberry)0300 443 5555
- Labour suite0300 443 4504
- Neonatal intensive care (Elsdon ward)0300 443 0341
- Medical same day emergency care (Ambulatory Care)Clinics 8am–8pm0300 443 0409
- Cashier's officeMon–Fri 8.30am–4.30pm0300 443 4977
- PALS (patient advice and liaison)Mon–Fri 11am–2pm (excluding bank holidays); option 1 Broomfield, option 2 Southend, option 3 Basildon; no walk-in service0300 443 0330
PALS email: Broomfield: mse.public.response@nhs.net; Southend: mse.pals.suhft@nhs.net; Basildon: mse.pals.btuh@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Basildon University Hospital?
Nethermayne, Basildon, Essex, SS16 5NL
Directions in Google MapsNearest NHS hospitals
Visiting times at Basildon University Hospital
Adult wards
Most adult wards 11am–8pm (times are set ward by ward; some units such as AMU East 2pm–7pm)
Maternity
Up to 2 visitorsOne nominated person can stay; postnatal wards 1pm–7pm; siblings 8am–8pm; no more than 2 adults at the bedside and no under-16s except siblings of the baby
Children's wards
Puffin and Penguin children's wards 11am–8pm
Intensive care
1pm – 6pm
1pm–6pm; Colne ward (cardiothoracic intensive care) 2pm–6pm
Coronary care (James Mackenzie ward) 3pm–8pm. Parents have unrestricted access to NICU. Do not visit with cold or flu-like symptoms or after diarrhoea/vomiting in the last 48 hours.
Parking at Basildon University Hospital
ANPR camera parking (no ticket to display); pay at an on-site payment terminal or with the 'Trust' parking app before leaving. Multi-storey car park with a car park office. Tariff in force from 31 July, covering Basildon, Broomfield, Southend and Orsett hospitals.
- up to 20 minutesFree
- up to 2 hours£4.00
- up to 3 hours£6.00
- up to 5 hours£8.00
- up to 6 hours£9.50
- 6 to 13 hours£12.00
- 13 to 24 hours£18.00
Free or reduced parking: Free for Blue Badge holders (register the vehicle online or validate at reception). Free permits for parents of children staying overnight or seriously ill, NICU parents, chemotherapy and renal patients, end-of-life and bereavement visitors, dementia carers and Pregnancy Pal / Birth Buddy; weekly concession tickets also available. Renal patients use designated Renal Unit bays.
Getting there
- By busNo routes listed; the trust suggests planning public transport journeys with Traveline
Shops, food and facilities
- Costa Coffee (main entrance and in the Essex Cardiothoracic Centre)
- Restaurant by the main entrance
- League of Friends tea bars (outpatients and antenatal)
- Boots outpatient pharmacy (main entrance concourse)
- M&S
- WHSmith
- Stock Shop
- Cashier's office (Level C, main reception)
How Mid and South Essex NHS Foundation Trust performs
NHS England publishes waiting times for Mid and South Essex NHS Foundation Trust as a whole, covering Basildon University Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 0.9 out of 10
Among the worstMid and South Essex ranks 125 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 0% of trusts
- A&E (seen within 4 hours)better than 32% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 6% of trusts
- Cancer (28-day and 62-day standards)better than 1% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
18.1 weeksF wait grade
median wait · 49.8% under 18 weeks · 165,420 waiting
−206 waiting vs June 2026
Waiting times by specialty
A&E
70.2%
seen within 4 hours in August 2026 · 35,276 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
41.5%
waiting 6+ weeks · 32,339 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
67.5%
50.2% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Mid and South Essex
- Broomfield HospitalA&E open 24 hours · Court Rd, Broomfield, Chelmsford, CM1 7ET
- Southend University HospitalA&E open 24 hours · Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RY
- Orsett HospitalMinor injuries unit · Rowley Road, Orsett, Essex, RM16 3EU
Mid and South Essex NHS Foundation Trust: all hospitals and contact details →
Basildon University Hospital: common questions
What is the phone number for Basildon University Hospital?
The main number for Basildon University Hospital is 0300 443 0003. Other useful numbers: children's a&e (paediatric assessment unit) 0300 443 3782; maternity assessment (mulberry) 0300 443 5555; labour suite 0300 443 4504. For help with a complaint or concern, PALS is on 0300 443 0330.
What are the visiting times at Basildon University Hospital?
Adult wards: Most adult wards 11am–8pm (times are set ward by ward; some units such as AMU East 2pm–7pm). Maternity: One nominated person can stay; postnatal wards 1pm–7pm; siblings 8am–8pm; no more than 2 adults at the bedside and no under-16s except siblings of the baby. Children's wards: Puffin and Penguin children's wards 11am–8pm. Check with the ward before you travel, as times can change.
How much is parking at Basildon University Hospital?
ANPR camera parking (no ticket to display); pay at an on-site payment terminal or with the 'Trust' parking app before leaving. Multi-storey car park with a car park office. Tariff in force from 31 July, covering Basildon, Broomfield, Southend and Orsett hospitals. Charges: up to 20 minutes: Free, up to 2 hours: £4.00, up to 3 hours: £6.00, up to 5 hours: £8.00. Free for Blue Badge holders (register the vehicle online or validate at reception). Free permits for parents of children staying overnight or seriously ill, NICU parents, chemotherapy and renal patients, end-of-life and bereavement visitors, dementia carers and Pregnancy Pal / Birth Buddy; weekly concession tickets also available. Renal patients use designated Renal Unit bays.
Where is Basildon University Hospital?
Basildon University Hospital is at Nethermayne, Basildon, Essex, SS16 5NL. It is run by Mid and South Essex NHS Foundation Trust. By bus: No routes listed; the trust suggests planning public transport journeys with Traveline.
Does Basildon University Hospital have an A&E?
Yes. Basildon University Hospital has an emergency department. Across Mid and South Essex NHS Foundation Trust, 70.2% of 35,276 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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