North West · WA9 3DA
St Helens Hospital
St Helens Hospital is a planned-care hospital opened in 2008 with outpatient clinics, day case surgery (Sanderson Suite), endoscopy and diagnostics including X-ray, CT and MRI. It is home to the trust's cancer and chemotherapy services (Lilac Centre), the Burney Breast Unit and rehabilitation and intermediate care. There is no A&E; the St Helens Urgent Treatment Centre is in the town centre, not on this site.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
St Helens Hospital phone numbers
Main switchboard0151 426 1600Whiston and St Helens hospitals- Hospital numberAs published on the hospital page01744 646461
- AppointmentsMon–Fri 9am–5pm0151 430 1234
- PALS (patient advice and liaison)Mon–Fri 9am–5pm (excluding bank holidays); Southport and Ormskirk have their own PALS (01704 704703)0151 430 1376
PALS email: pals@merseywestlancs.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is St Helens Hospital?
Marshalls Cross Road, St Helens WA9 3DA
Directions in Google MapsNearest NHS hospitals
Visiting times at St Helens Hospital
Adult wards
1.30pm – 4pm
Up to 2 visitors1.30pm–4pm and 6pm–8pm, up to two visitors per patient (the same two for each session)
Call 0151 426 1600 to check a ward is open to visitors.
Parking at St Helens Hospital
On-site patient and visitor car park with drop-off areas at the main entrance and the Lilac Centre entrance; disabled bays (3 hours maximum) by the main entrance. Pay on foot at machines in main reception or by the exit barrier. Maximum charge £8; weekly pass £20 (General Office 9.15am–4.45pm or pay machine). EV chargers opposite Horton Lodge.
- less than 20 minutesFree
- 20 minutes–1 hour£3.00
- 1–2 hours£3.50
- 2–3 hours£4.00
- 3–4 hours£5.00
- 4–5 hours£6.00
- 5–6 hours£7.00
- over 6 hours£8.00
Free or reduced parking: Free for Blue Badge holders attending as a patient or visitor (validate at main reception), frequent outpatients and parents of children staying overnight.
Getting there
- By busMerseytravel routes 17, 32, 32a, 33 and 35 from St Helens town centre stop outside; free Mon–Fri shuttle bus to Whiston Hospital every 30 minutes, 7am–6pm
- By trainLea Green is the nearest station
Shops, food and facilities
- Spice of Life restaurant (lower ground floor, Mon–Fri 8am–2pm)
- Costa Coffee (ground floor, Mon–Fri 8am–6pm)
- WHSmith (ground floor, Mon–Fri 8am–7pm)
- Cash machine (in the restaurant)
- Pharmacy (ground floor)
- Vending machine
How Mersey and West Lancashire Teaching Hospitals NHS Trust performs
NHS England publishes waiting times for Mersey and West Lancashire Teaching Hospitals NHS Trust as a whole, covering St Helens Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 5.7 out of 10
Better than mostMersey and West Lancashire Teaching Hospitals ranks 50 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 58% of trusts
- A&E (seen within 4 hours)better than 54% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 35% of trusts
- Cancer (28-day and 62-day standards)better than 40% of trusts
- CQC inspection ratingbetter than 97% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.8 weeksD wait grade
median wait · 66.5% under 18 weeks · 84,465 waiting
+2,492 waiting vs June 2026
Waiting times by specialty
A&E
73.7%
seen within 4 hours in August 2026 · 24,716 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
21.2%
waiting 6+ weeks · 18,304 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
72.4%
78.0% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Mersey and West Lancashire Teaching Hospitals
- Whiston HospitalA&E open 24 hours · Warrington Road, Prescot, Merseyside L35 5DR
- Southport and Formby District General HospitalA&E open 24 hours · Town Lane, Kew, Southport, Merseyside PR8 6PN
- Ormskirk District General HospitalA&E (children under 16) · 8am–midnight, 7 days · Dicconson Way, Wigan Road, Ormskirk, Lancashire L39 2AZ
Mersey and West Lancashire Teaching Hospitals NHS Trust: all hospitals and contact details →
St Helens Hospital: common questions
What is the phone number for St Helens Hospital?
The main number for St Helens Hospital is 0151 426 1600. Other useful numbers: hospital number 01744 646461; appointments 0151 430 1234. For help with a complaint or concern, PALS is on 0151 430 1376.
What are the visiting times at St Helens Hospital?
Adult wards: Adult wards 1.30pm–4pm and 6pm–8pm, up to two visitors per patient (the same two for each session). Check with the ward before you travel, as times can change.
How much is parking at St Helens Hospital?
On-site patient and visitor car park with drop-off areas at the main entrance and the Lilac Centre entrance; disabled bays (3 hours maximum) by the main entrance. Pay on foot at machines in main reception or by the exit barrier. Maximum charge £8; weekly pass £20 (General Office 9.15am–4.45pm or pay machine). EV chargers opposite Horton Lodge. Charges: less than 20 minutes: Free, 20 minutes–1 hour: £3.00, 1–2 hours: £3.50, 2–3 hours: £4.00. Free for Blue Badge holders attending as a patient or visitor (validate at main reception), frequent outpatients and parents of children staying overnight.
Where is St Helens Hospital?
St Helens Hospital is at Marshalls Cross Road, St Helens WA9 3DA. It is run by Mersey and West Lancashire Teaching Hospitals NHS Trust. By bus: Merseytravel routes 17, 32, 32a, 33 and 35 from St Helens town centre stop outside; free Mon–Fri shuttle bus to Whiston Hospital every 30 minutes, 7am–6pm.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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