NHSQueueIndependent waiting-time data

Royal Liverpool University Hospital is a city-centre teaching hospital, opened in a new building in 2022 with all single en-suite inpatient rooms, and has the busiest emergency department in Merseyside. It focuses on complex planned and specialist care, including the regional kidney transplant service, St Paul's Eye Unit with a walk-in Emergency Eye Clinic, and one of England's high consequence infectious disease units; Liverpool University Dental Hospital is on the same site.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score3.43.4/10Worse than most · ranked 98 of 126How it is scored Waiting list13.7 weeksFmedian wait · 60.7% within 18 weeksWaiting times by specialty A&E70.7%seen within 4 hours · August 2026A&E waiting times

Royal Liverpool University Hospital phone numbers

Main switchboard0151 706 2000
  • Emergency Eye Clinic (St Paul's)Walk-in, daily 8am–8pm (arrive by 5pm)0151 706 3949
  • Matron help phone24/7, for urgent concerns about care on a ward0151 706 3377
  • PALS (patient advice and liaison)0151 706 2380

PALS email: PACT@liverpoolft.nhs.uk

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Royal Liverpool University Hospital?

Mount Vernon Street, Liverpool, L7 8XP

Directions in Google Maps

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Visiting times at Royal Liverpool University Hospital

Adult wards

2pm – 7pm

Up to 2 visitors

2pm–7pm on inpatient wards, no appointment needed; maximum 2 visitors at the bedside at a time (ward managers may vary times)

One person may accompany a patient in the Emergency Department, assessment and ambulatory care units, outpatients and diagnostics. People with norovirus, flu or COVID-19 symptoms should not visit except for compassionate reasons.

Parking at Royal Liverpool University Hospital

Only limited short-stay parking on site. Two public car parks within a 10-minute walk: Q-Park multi-storey on Prescot Street (L6 1LY; 6am–10pm daily, 479 spaces) and Paddington Village on Elm Grove (L7 3FA; 24 hours, 1,249 spaces), each with a shuttle bus for people with walking difficulties (Mon–Fri). Satnav postcode L7 8YE; drop-off at the Mount Vernon Street and West Derby Street entrances.

  • short stay: up to 30 minutesFree
  • short stay: 30 minutes to 2 hours£4.50
  • short stay: 2 hours to 24 hours£10.00

Free or reduced parking: Free for Blue Badge holders at the Mount Vernon Street entrance (spaces are limited; you may need to use the Q-Park). Q-Park and Paddington Village charges are set by those car parks.

Getting there

  • By busSeveral bus services stop at or near the hospital (no route numbers listed); Queen Square bus station is less than a mile away on foot. Merseytravel Traveline: 0871 200 2233
  • By trainLiverpool Lime Street, about a mile away; Liverpool Central is also less than a mile on foot

Shops, food and facilities

  • Skyline Restaurant and coffee shop (10th floor)
  • The Bistro with Starbucks (lower ground floor, open 24 hours)
  • Torino Italian Cafe (ground floor)
  • Fresh (ground floor)
  • Linda McCartney Café
  • WHSmith with Costa Coffee (lower ground floor)
  • Lloyds Pharmacy (ground floor)
  • Cash machines (free, near main entrance)
  • Free NHS Wi-Fi
  • Changing Places toilet
  • Amazon lockers
  • Post box

How Liverpool University Hospitals NHS Foundation Trust performs

NHS England publishes waiting times for Liverpool University Hospitals NHS Foundation Trust as a whole, covering Royal Liverpool University Hospital and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

3.4

NHSQueue score: 3.4 out of 10

Worse than mostLiverpool University Hospitals ranks 98 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 19% of trusts
  • A&E (seen within 4 hours)better than 33% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 69% of trusts
  • Cancer (28-day and 62-day standards)better than 35% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

13.7 weeksF wait grade

median wait · 60.7% under 18 weeks · 63,031 waiting

+45 waiting vs June 2026

Waiting times by specialty

A&E

70.7%

seen within 4 hours in August 2026 · 28,983 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

11.6%

waiting 6+ weeks · 17,286 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

75.5%

73.3% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

Other hospitals run by Liverpool University Hospitals

Liverpool University Hospitals NHS Foundation Trust: all hospitals and contact details →

Royal Liverpool University Hospital: common questions

What is the phone number for Royal Liverpool University Hospital?

The main number for Royal Liverpool University Hospital is 0151 706 2000. Other useful numbers: emergency eye clinic (st paul's) 0151 706 3949; matron help phone 0151 706 3377. For help with a complaint or concern, PALS is on 0151 706 2380.

What are the visiting times at Royal Liverpool University Hospital?

Adult wards: 2pm–7pm on inpatient wards, no appointment needed; maximum 2 visitors at the bedside at a time (ward managers may vary times). Check with the ward before you travel, as times can change.

How much is parking at Royal Liverpool University Hospital?

Only limited short-stay parking on site. Two public car parks within a 10-minute walk: Q-Park multi-storey on Prescot Street (L6 1LY; 6am–10pm daily, 479 spaces) and Paddington Village on Elm Grove (L7 3FA; 24 hours, 1,249 spaces), each with a shuttle bus for people with walking difficulties (Mon–Fri). Satnav postcode L7 8YE; drop-off at the Mount Vernon Street and West Derby Street entrances. Charges: short stay: up to 30 minutes: Free, short stay: 30 minutes to 2 hours: £4.50, short stay: 2 hours to 24 hours: £10.00. Free for Blue Badge holders at the Mount Vernon Street entrance (spaces are limited; you may need to use the Q-Park). Q-Park and Paddington Village charges are set by those car parks.

Where is Royal Liverpool University Hospital?

Royal Liverpool University Hospital is at Mount Vernon Street, Liverpool, L7 8XP. It is run by Liverpool University Hospitals NHS Foundation Trust. By bus: Several bus services stop at or near the hospital (no route numbers listed); Queen Square bus station is less than a mile away on foot. Merseytravel Traveline: 0871 200 2233.

Does Royal Liverpool University Hospital have an A&E?

Yes. Royal Liverpool University Hospital has an emergency department. Across Liverpool University Hospitals NHS Foundation Trust, 70.7% of 28,983 A&E attendances ended within 4 hours in August 2026.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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