South East · SL5 7GB
Heatherwood Hospital
Heatherwood Hospital is a hospital in Ascot, Berkshire, run by Frimley Health NHS Foundation Trust. Its NHS directory entry does not provide detailed clinical-service information.
Contact details, visiting and parking from the hospital’s official website, checked on 27 September 2026. Please check with the hospital before you travel.
Heatherwood Hospital phone numbers
Main switchboard0300 614 5000- PALSEmail fhft.palswexhampark@nhs.net (Wexham Park PALS)0300 615 3365
- PALS (patient advice and liaison)0300 613 6530
PALS email: fhft.palsfrimleypark@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Heatherwood Hospital?
Brook Avenue, Ascot, Berkshire, SL5 7GB
Directions in Google MapsNearest NHS hospitals
Visiting times at Heatherwood Hospital
Adult wards
9am – 9pm
Up to 2 visitors9am–9pm; up to 2 visitors at a time for inpatients (some specialist units have different arrangements). Only 1 person should accompany a patient to outpatient appointments or the Emergency Department
Maternity
Up to 2 visitorsLabour ward: up to 2 birth partners, no other visitors or children. Antenatal and postnatal areas: 1 support person 6am–11pm; siblings of the baby and other visitors 2pm–8pm (no more than 2 visitors per bed, plus the support person and siblings); no children under 10 except the baby's siblings
Check in at the ward reception desk; you may be asked for ID and the patient's name. Children are welcome but must be supervised. Masks may be required in some patient areas. Special arrangements are possible for patients receiving end-of-life care, and carers can ask about open visiting.
Parking at Heatherwood Hospital
ANPR car park: pay at the machines or by phone. Same charges as Frimley Park.
- up to 20 minutesFree
- 20 minutes to 2 hours£4.00
- 2 to 3 hours£5.50
- 3 to 4 hours£6.50
- 4 to 5 hours£7.50
- over 5 hours£9.50
- 7-day ticket£22.00
- 30-day pass£60.00
Free or reduced parking: Free for Blue Badge holders once validated.
Getting there
- By busBus services connect the hospital with Ascot station.
- By trainAscot station is just over a mile away: about 30 minutes' walk or 10 minutes by bike.
How Frimley Health NHS Foundation Trust performs
NHS England publishes waiting times for Frimley Health NHS Foundation Trust as a whole, covering Heatherwood Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 5.3 out of 10
Around averageFrimley Health ranks 55 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 23% of trusts
- A&E (seen within 4 hours)better than 44% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 80% of trusts
- Cancer (28-day and 62-day standards)better than 91% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
12.9 weeksF wait grade
median wait · 61.4% under 18 weeks · 65,983 waiting
−306 waiting vs June 2026
Waiting times by specialty
A&E
71.9%
seen within 4 hours in August 2026 · 32,474 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
7.5%
waiting 6+ weeks · 17,165 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
87.9%
81.8% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Frimley Health
- Frimley Park HospitalA&E open 24 hours · Portsmouth Road, Frimley, GU16 7UJ
- Wexham Park HospitalA&E open 24 hours · Wexham Park, Slough, Berkshire, SL2 4HL
Frimley Health NHS Foundation Trust: all hospitals and contact details →
Heatherwood Hospital: common questions
What is the phone number for Heatherwood Hospital?
The main number for Heatherwood Hospital is 0300 614 5000. Other useful numbers: pals 0300 615 3365. For help with a complaint or concern, PALS is on 0300 613 6530.
What are the visiting times at Heatherwood Hospital?
Adult wards: 9am–9pm; up to 2 visitors at a time for inpatients (some specialist units have different arrangements). Only 1 person should accompany a patient to outpatient appointments or the Emergency Department. Maternity: Labour ward: up to 2 birth partners, no other visitors or children. Antenatal and postnatal areas: 1 support person 6am–11pm; siblings of the baby and other visitors 2pm–8pm (no more than 2 visitors per bed, plus the support person and siblings); no children under 10 except the baby's siblings. Check with the ward before you travel, as times can change.
How much is parking at Heatherwood Hospital?
ANPR car park: pay at the machines or by phone. Same charges as Frimley Park. Charges: up to 20 minutes: Free, 20 minutes to 2 hours: £4.00, 2 to 3 hours: £5.50, 3 to 4 hours: £6.50. Free for Blue Badge holders once validated.
Where is Heatherwood Hospital?
Heatherwood Hospital is at Brook Avenue, Ascot, Berkshire, SL5 7GB. It is run by Frimley Health NHS Foundation Trust. By bus: Bus services connect the hospital with Ascot station.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits