NHSQueueIndependent waiting-time data

Prince Charles Eye Unit in Windsor is the trust's specialist eye unit, offering outpatient clinics, an eye day bed unit, intravitreal injections, orthoptics (including for children) and a walk-in eye casualty for acute emergencies. On Sundays and bank holidays eye casualty is provided at the Royal Berkshire Hospital instead.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score8.28.2/10Among the best · ranked 8 of 126How it is scored Waiting list9.6 weeksBmedian wait · 83.3% within 18 weeksWaiting times by specialty A&E75.4%seen within 4 hours · August 2026A&E waiting times CQC ratingGoodfor Royal Berkshire NHS Foundation TrustInspection details

Prince Charles Eye Unit phone numbers

Prince Charles Eye Unit0118 322 6642
  • PALS (patient advice and liaison)Mon–Fri 9am–4pm0118 322 8338

PALS email: PALS@royalberkshire.nhs.uk

In an emergency call 999. For urgent medical advice call NHS 111.

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Where is Prince Charles Eye Unit?

St Leonards Road, Windsor, Berkshire SL4 3DP

Directions in Google Maps

Nearest NHS hospitals

Parking at Prince Charles Eye Unit

Pay and display parking on site, with 4 disabled spaces next to the main entrance and 4 in the main car park, plus motorcycle and bicycle spaces. Drop-off point and taxi rank near the main entrance; ward patients use the ward entrance.

Getting there

  • By busRoutes 708 and 8 run from Windsor town centre to the stop directly outside on St Leonard's Road.
  • By trainWindsor station is about a 20-minute walk or 5 minutes by car or taxi.

How Royal Berkshire NHS Foundation Trust performs

NHS England publishes waiting times for Royal Berkshire NHS Foundation Trust as a whole, covering Prince Charles Eye Unit and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

8.2

NHSQueue score: 8.2 out of 10

Among the bestRoyal Berkshire ranks 8 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 97% of trusts
  • A&E (seen within 4 hours)better than 63% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 75% of trusts
  • Cancer (28-day and 62-day standards)better than 87% of trusts
  • CQC inspection ratingbetter than 72% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

9.6 weeksB wait grade

median wait · 83.3% under 18 weeks · 34,892 waiting

−263 waiting vs June 2026

Waiting times by specialty

A&E

75.4%

seen within 4 hours in August 2026 · 18,118 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

9.0%

waiting 6+ weeks · 9,965 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

84.4%

81.4% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

Other hospitals run by Royal Berkshire

Royal Berkshire NHS Foundation Trust: all hospitals and contact details →

Prince Charles Eye Unit: common questions

What is the phone number for Prince Charles Eye Unit?

The main number for Prince Charles Eye Unit is 0118 322 6642. For help with a complaint or concern, PALS is on 0118 322 8338.

How much is parking at Prince Charles Eye Unit?

Pay and display parking on site, with 4 disabled spaces next to the main entrance and 4 in the main car park, plus motorcycle and bicycle spaces. Drop-off point and taxi rank near the main entrance; ward patients use the ward entrance.

Where is Prince Charles Eye Unit?

Prince Charles Eye Unit is at St Leonards Road, Windsor, Berkshire SL4 3DP. It is run by Royal Berkshire NHS Foundation Trust. By bus: Routes 708 and 8 run from Windsor town centre to the stop directly outside on St Leonard's Road.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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