NHSQueueIndependent waiting-time data

Sutton Hospital on Cotswold Road is an outpatient site where the trust runs services from The Malvern Centre, including blood tests, community midwifery and the chronic fatigue and pain education services. It has no A&E or urgent treatment centre.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score6.46.4/10Better than most · ranked 31 of 126How it is scored Waiting list11.5 weeksDmedian wait · 66.9% within 18 weeksWaiting times by specialty A&E68.1%seen within 4 hours · August 2026A&E waiting times CQC ratingGoodfor Epsom and St Helier University Hospitals NHS TrustInspection details

Sutton Hospital phone numbers

Main switchboard020 8296 2000Shared with St Helier Hospital
  • PALS (patient advice and liaison)Mon–Fri 10am–4pm (closed bank holidays)020 8296 2508

PALS email: est-tr.PALS@nhs.net

In an emergency call 999. For urgent medical advice call NHS 111.

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Parking at Sutton Hospital

Limited parking (107 spaces including 17 disabled bays and 8 drop-off spaces). Cashless: pay with the Saba app or by phone on 0330 123 5247 (option 3). Blue Badge bays in front of the Malvern Centre.

  • up to 20 minutesFree
  • up to 1 hour£3.50
  • up to 2 hours£6.00
  • up to 3 hours£8.00
  • up to 4 hours£10.50
  • up to 5 hours£13.00
  • up to 6 hours£15.50
  • up to 7 hours£18.00
  • over 8 hours (daily fixed rate)£20.00

Free or reduced parking: Trust-wide free Blue Badge parking (from January 2021) and concessions apply. Free motorbike and cycle parking, but no lockable posts.

Getting there

  • By busRoutes 80 and 420 stop on Cotswold Road (5–10 minute walk); S1 and 280 on Brighton Road (10 minutes); S3 and S4 on Downs Road by the Royal Marsden (10–15 minutes). Trust shuttle bus to St Helier and Epsom.
  • By trainBelmont station is about a 10-minute walk; Sutton station is 15–20 minutes on foot or 5 minutes by bus (S1, 80, 280)

How Epsom and St Helier University Hospitals NHS Trust performs

NHS England publishes waiting times for Epsom and St Helier University Hospitals NHS Trust as a whole, covering Sutton Hospital and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

6.4

NHSQueue score: 6.4 out of 10

Better than mostEpsom and St Helier University Hospitals ranks 31 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 62% of trusts
  • A&E (seen within 4 hours)better than 24% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 81% of trusts
  • Cancer (28-day and 62-day standards)better than 98% of trusts
  • CQC inspection ratingbetter than 72% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

11.5 weeksD wait grade

median wait · 66.9% under 18 weeks · 56,820 waiting

−191 waiting vs June 2026

Waiting times by specialty

A&E

68.1%

seen within 4 hours in August 2026 · 13,967 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

6.9%

waiting 6+ weeks · 15,274 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

89.7%

86.8% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

Other hospitals run by Epsom and St Helier University Hospitals

Epsom and St Helier University Hospitals NHS Trust: all hospitals and contact details →

Sutton Hospital: common questions

What is the phone number for Sutton Hospital?

The main number for Sutton Hospital is 020 8296 2000. For help with a complaint or concern, PALS is on 020 8296 2508.

How much is parking at Sutton Hospital?

Limited parking (107 spaces including 17 disabled bays and 8 drop-off spaces). Cashless: pay with the Saba app or by phone on 0330 123 5247 (option 3). Blue Badge bays in front of the Malvern Centre. Charges: up to 20 minutes: Free, up to 1 hour: £3.50, up to 2 hours: £6.00, up to 3 hours: £8.00. Trust-wide free Blue Badge parking (from January 2021) and concessions apply. Free motorbike and cycle parking, but no lockable posts.

Where is Sutton Hospital?

Sutton Hospital is at Cotswold Road, Sutton, Surrey SM2 5NF. It is run by Epsom and St Helier University Hospitals NHS Trust. By bus: Routes 80 and 420 stop on Cotswold Road (5–10 minute walk); S1 and 280 on Brighton Road (10 minutes); S3 and S4 on Downs Road by the Royal Marsden (10–15 minutes). Trust shuttle bus to St Helier and Epsom.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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