London · SM5 1AA
St Helier Hospital
St Helier Hospital in Carshalton is an acute hospital with a 24-hour Emergency Department, a separate 24-hour children's ED and an urgent treatment centre within the ED. It shares its site with Queen Mary's Hospital for Children, handles all of the trust's emergency surgery, and has a labour ward, birth centre, neonatal unit, intensive care, renal and haematology units and an emergency eye unit.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
St Helier Hospital phone numbers
Main switchboard020 8296 2000Also covers Queen Mary's Hospital for Children and Sutton Hospital- Emergency Department (A&E)020 8296 2278
- Maternity triage (Call a Midwife)24/7, from 16 weeks of pregnancy until discharge from community postnatal care0300 123 5473
- Maternity Assessment Unit020 8296 3124
- Delivery Suite (M5)020 8296 2479
- Birth Centre020 8296 2050
- Neonatal Unit020 8296 2885
- Antenatal appointments020 8296 2542
- Early Pregnancy Assessment Unit appointments020 8296 2882
- Intensive care (ITU/HDU)0208 296 4375
- PALS (patient advice and liaison)Mon–Fri 10am–4pm (closed bank holidays)020 8296 2508
PALS email: est-tr.PALS@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is St Helier Hospital?
Wrythe Lane, Carshalton, Surrey SM5 1AA
Directions in Google MapsNearest NHS hospitals
Visiting times at St Helier Hospital
The trust publishes no single visiting time: hours vary by ward and are listed in the online ward directory, or call 020 8296 2000 and ask for the ward. Check with the ward before bringing children or flowers. Do not visit with diarrhoea, vomiting, fever, a cold, a rash or a skin infection.
Parking at St Helier Hospital
Very limited visitor parking (236 spaces including 44 disabled bays and 14 drop-off spaces), run by Saba. Pay on foot: take a ticket at the barrier and pay at the machine before returning to your car (cash or card). EV charge points in the visitor car park and at the front entrance; free motorbike parking by Ferguson House.
- up to 20 minutesFree
- up to 1 hour£3.50
- up to 2 hours£6.00
- up to 3 hours£8.00
- up to 4 hours£10.50
- up to 5 hours£13.00
- up to 6 hours£15.50
- up to 7 hours£18.00
- over 8 hours (daily fixed rate)£20.00
Free or reduced parking: Free for Blue Badge holders (scan the badge at the pay machine; bays outside A&E, Queen Mary's, maternity, D Block and renal are limited to 3 hours). Free for outpatients attending 3+ times a week and parents staying overnight on paediatric wards. £3.50 per visit if a clinic overruns by over an hour; £6 a week for haemodialysis patients, close family of ICU/HDU/CCU/neonatal/end of life patients, cardiac rehab and frequent oncology patients; £13 a week for relatives of patients in hospital over 2 weeks.
Getting there
- By busRoutes 151, 157, S1 and S4 stop outside the hospital; 154, 164 and 280 stop at Rosehill roundabout, a 10-minute walk away. A shuttle bus links St Helier, Epsom and Sutton hospitals.
- By trainSutton station is the easiest (buses S1 and 151 or a 5-minute taxi); St Helier station is a 15–20 minute walk and Carshalton a 20–25 minute walk. Morden (Northern line) is 10–12 minutes on the 157 bus.
How Epsom and St Helier University Hospitals NHS Trust performs
NHS England publishes waiting times for Epsom and St Helier University Hospitals NHS Trust as a whole, covering St Helier Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 6.4 out of 10
Better than mostEpsom and St Helier University Hospitals ranks 31 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 62% of trusts
- A&E (seen within 4 hours)better than 24% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 81% of trusts
- Cancer (28-day and 62-day standards)better than 98% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.5 weeksD wait grade
median wait · 66.9% under 18 weeks · 56,820 waiting
−191 waiting vs June 2026
Waiting times by specialty
A&E
68.1%
seen within 4 hours in August 2026 · 13,967 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
6.9%
waiting 6+ weeks · 15,274 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
89.7%
86.8% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Epsom and St Helier University Hospitals
- Epsom HospitalA&E open 24 hours · Dorking Road, Epsom, Surrey KT18 7EG
- Sutton HospitalCotswold Road, Sutton, Surrey SM2 5NF
Epsom and St Helier University Hospitals NHS Trust: all hospitals and contact details →
St Helier Hospital: common questions
What is the phone number for St Helier Hospital?
The main number for St Helier Hospital is 020 8296 2000. Other useful numbers: emergency department (a&e) 020 8296 2278; maternity triage (call a midwife) 0300 123 5473; maternity assessment unit 020 8296 3124. For help with a complaint or concern, PALS is on 020 8296 2508.
How much is parking at St Helier Hospital?
Very limited visitor parking (236 spaces including 44 disabled bays and 14 drop-off spaces), run by Saba. Pay on foot: take a ticket at the barrier and pay at the machine before returning to your car (cash or card). EV charge points in the visitor car park and at the front entrance; free motorbike parking by Ferguson House. Charges: up to 20 minutes: Free, up to 1 hour: £3.50, up to 2 hours: £6.00, up to 3 hours: £8.00. Free for Blue Badge holders (scan the badge at the pay machine; bays outside A&E, Queen Mary's, maternity, D Block and renal are limited to 3 hours). Free for outpatients attending 3+ times a week and parents staying overnight on paediatric wards. £3.50 per visit if a clinic overruns by over an hour; £6 a week for haemodialysis patients, close family of ICU/HDU/CCU/neonatal/end of life patients, cardiac rehab and frequent oncology patients; £13 a week for relatives of patients in hospital over 2 weeks.
Where is St Helier Hospital?
St Helier Hospital is at Wrythe Lane, Carshalton, Surrey SM5 1AA. It is run by Epsom and St Helier University Hospitals NHS Trust. By bus: Routes 151, 157, S1 and S4 stop outside the hospital; 154, 164 and 280 stop at Rosehill roundabout, a 10-minute walk away. A shuttle bus links St Helier, Epsom and Sutton hospitals.
Does St Helier Hospital have an A&E?
Yes. St Helier Hospital has an emergency department (24 hours, 7 days). Across Epsom and St Helier University Hospitals NHS Trust, 68.1% of 13,967 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits