South East · TN24 0LZ
William Harvey Hospital
William Harvey Hospital is an acute hospital in Willesborough, Ashford, with a 24-hour A&E and an urgent treatment centre on site (check in at the emergency department reception first). It is one of the trust's two maternity hospitals, with a delivery suite, the Singleton Midwife-Led Unit and fetal medicine, and a hyper acute stroke unit is being built there.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
William Harvey Hospital phone numbers
Main switchboard01233 633331- Maternity triagePregnant or up to 6 weeks after birth; shared line for both maternity hospitals (option 4 for triage)01227 206737
- Maternity: Delivery Suite01233 616124
- Maternity: Singleton Midwife-Led Unit01233 651868
- Maternity: Folkestone Ward01233 616628
- Fetal medicineext. 723 618101233 616181
- PALS (patient advice and liaison)Mon–Fri 9am–4pm (closed bank holidays)01227 783145
PALS email: ekh-tr.pals@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is William Harvey Hospital?
Kennington Road, Willesborough, Ashford, TN24 0LZ
Directions in Google MapsNearest NHS hospitals
Visiting times at William Harvey Hospital
Adult wards
7am – 8pm
Up to 2 visitors7am–8pm on most wards; up to 2 visitors at the bedside at a time (any two people, who can change during the day)
Maternity
Up to 2 visitorsUp to 2 birth partners in labour; one partner can stay for 24 hours after the birth. Folkestone Ward general visiting 12pm–8pm, maximum 2 visitors at a time; no children other than your own.
Children's wards
One parent or guardian can stay at the bedside overnight; one extra person (e.g. a sibling or the other parent) can visit during the day
Only one person can stay with a patient in A&E or the urgent treatment centre. Critical care and neonatal units have their own arrangements. Visitors of patients needing extra support (e.g. dementia, learning disability) can visit outside normal hours; flexible end-of-life visiting, including overnight stays, arranged with the nurse in charge.
Parking at William Harvey Hospital
Main visitor Car Park 1 (265 bays) in front of the hospital uses ANPR: pay at the machines by the entrances before leaving (contactless, smartphone or coins, correct change only). At busy times an overflow pay-and-display car park is used (RingGo zone 3896); 11 pay-and-display bays outside Channel Day Unit. Parking team: 01303 852732 (Mon–Fri 8am–4pm).
- up to 20 minutesFree
- first hour£2.50
- each 12 minutes after the first hour20p
- maximum for up to 24 hours£12
- weekly pass (7 days)£16
- pay and display: each additional hour after the first£1 (maximum £12 per day)
Free or reduced parking: Free for Blue Badge holders (regular Blue Badge visitors at WHH can register their vehicle). Free for patients attending for clinical care 3+ times a month for 3 months in a row (ask reception), for parents of inpatients under 18 overnight (7.30pm–8am), and possibly for parents of babies in SCBU/NICU. Motorcycles free in motorcycle bays.
Getting there
- By busStagecoach route C runs frequently between the hospital, Ashford town centre and the rail station; route 10 serves the hospital from Folkestone, Sandgate, Hythe, Saltwood, Lympne and Sellindge; routes 10 and 11 run from Ashford International (about hourly)
- By trainAshford International is the nearest station; bus service 5 runs every 15 minutes from the town centre, a short walk away
Shops, food and facilities
- 'Food You Love' restaurant (lower ground floor)
- Café serving Costa coffee (main entrance)
- Friends of William Harvey shop (main entrance)
- Vending machines (24 hours)
- Mailbox
- Chapel (open 24 hours)
- Public telephones and taxi freephones
- Free Wi-Fi
How East Kent Hospitals University NHS Foundation Trust performs
NHS England publishes waiting times for East Kent Hospitals University NHS Foundation Trust as a whole, covering William Harvey Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 1.4 out of 10
Among the worstEast Kent Hospitals University ranks 123 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 2% of trusts
- A&E (seen within 4 hours)better than 31% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 2% of trusts
- Cancer (28-day and 62-day standards)better than 18% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
15.5 weeksF wait grade
median wait · 55.2% under 18 weeks · 83,107 waiting
+703 waiting vs June 2026
Waiting times by specialty
A&E
70.1%
seen within 4 hours in August 2026 · 25,966 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
48.4%
waiting 6+ weeks · 36,901 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
71.3%
70.0% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by East Kent Hospitals University
- Queen Elizabeth The Queen Mother HospitalA&E open 24 hours · St Peters Road, Margate, Kent, CT9 4AN (Ramsgate Road entrance: CT9 4BG)
- Kent and Canterbury HospitalUrgent treatment centre · Ethelbert Road, Canterbury, CT1 3NG
- Buckland HospitalUrgent treatment centre · 8am–8pm daily, including bank holidays · Coombe Valley Road, Dover, Kent, CT17 0HD
- Royal Victoria HospitalUrgent treatment centre · 8am–8pm daily, including bank holidays · Radnor Park Avenue, Folkestone, Kent, CT19 5BN
East Kent Hospitals University NHS Foundation Trust: all hospitals and contact details →
William Harvey Hospital: common questions
What is the phone number for William Harvey Hospital?
The main number for William Harvey Hospital is 01233 633331. Other useful numbers: maternity triage 01227 206737; maternity: delivery suite 01233 616124; maternity: singleton midwife-led unit 01233 651868. For help with a complaint or concern, PALS is on 01227 783145.
What are the visiting times at William Harvey Hospital?
Adult wards: 7am–8pm on most wards; up to 2 visitors at the bedside at a time (any two people, who can change during the day). Maternity: Up to 2 birth partners in labour; one partner can stay for 24 hours after the birth. Folkestone Ward general visiting 12pm–8pm, maximum 2 visitors at a time; no children other than your own. Children's wards: One parent or guardian can stay at the bedside overnight; one extra person (e.g. a sibling or the other parent) can visit during the day. Check with the ward before you travel, as times can change.
How much is parking at William Harvey Hospital?
Main visitor Car Park 1 (265 bays) in front of the hospital uses ANPR: pay at the machines by the entrances before leaving (contactless, smartphone or coins, correct change only). At busy times an overflow pay-and-display car park is used (RingGo zone 3896); 11 pay-and-display bays outside Channel Day Unit. Parking team: 01303 852732 (Mon–Fri 8am–4pm). Charges: up to 20 minutes: Free, first hour: £2.50, each 12 minutes after the first hour: 20p, maximum for up to 24 hours: £12. Free for Blue Badge holders (regular Blue Badge visitors at WHH can register their vehicle). Free for patients attending for clinical care 3+ times a month for 3 months in a row (ask reception), for parents of inpatients under 18 overnight (7.30pm–8am), and possibly for parents of babies in SCBU/NICU. Motorcycles free in motorcycle bays.
Where is William Harvey Hospital?
William Harvey Hospital is at Kennington Road, Willesborough, Ashford, TN24 0LZ. It is run by East Kent Hospitals University NHS Foundation Trust. By bus: Stagecoach route C runs frequently between the hospital, Ashford town centre and the rail station; route 10 serves the hospital from Folkestone, Sandgate, Hythe, Saltwood, Lympne and Sellindge; routes 10 and 11 run from Ashford International (about hourly).
Does William Harvey Hospital have an A&E?
Yes. William Harvey Hospital has an emergency department (24 hours, 7 days). Across East Kent Hospitals University NHS Foundation Trust, 70.1% of 25,966 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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