South East · CT1 3NG
Kent and Canterbury Hospital
Kent and Canterbury Hospital (K&C) in Canterbury is the trust's headquarters and has an urgent treatment centre open 24 hours, but no A&E. Services on site include a children's assessment centre, fracture clinic, day surgery, oncology clinics, a haemophilia centre and renal services.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Kent and Canterbury Hospital phone numbers
Main switchboard01227 766877- Canterbury Urgent Treatment Centre01227 864244
- PALS (patient advice and liaison)Mon–Fri 9am–4pm (closed bank holidays)01227 783145
PALS email: ekh-tr.pals@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Kent and Canterbury Hospital?
Ethelbert Road, Canterbury, CT1 3NG
Directions in Google MapsNearest NHS hospitals
Visiting times at Kent and Canterbury Hospital
Adult wards
7am – 8pm
Up to 2 visitors7am–8pm on most wards; up to 2 visitors at the bedside at a time (any two people, who can change during the day)
Children's wards
One parent or guardian can stay at the bedside overnight; one extra person (e.g. a sibling or the other parent) can visit during the day
Only one person can stay with a patient in the urgent treatment centre. Visitors of patients needing extra support can visit outside normal hours; flexible end-of-life visiting, including overnight stays, arranged with the nurse in charge.
Parking at Kent and Canterbury Hospital
Vehicle entrances off Ethelbert Road or South Canterbury Road. ANPR car parks 1 (45 bays), 2 (86 bays, opposite Fracture Clinic) and 3 (122 bays, Outpatients end) – pay at the machine before leaving; Car Park Zone 4 is pay and display. Solar canopy works are disrupting visitor parking from August 2026.
- up to 20 minutesFree
- first hour£2.50
- each 12 minutes after the first hour20p
- maximum for up to 24 hours£12
- weekly pass (7 days)£16
- pay and display: each additional hour after the first£1 (maximum £12 per day)
Free or reduced parking: Free for Blue Badge holders (65 designated bays outside the 1937 building, Fracture Clinic and Outpatients). Free for patients attending for clinical care 3+ times a month for 3 months in a row (ask reception) and for parents of inpatients under 18 overnight (7.30pm–8am). Motorcycles free in motorcycle bays.
Getting there
- By busStagecoach route 25 runs frequently between the hospital and Canterbury city centre; routes 25 and 25a from the bus station
- By trainCanterbury East is the nearest station, a short walk from the bus station; Canterbury West is further away
Shops, food and facilities
- 'Food You Love' restaurant
- Coffee cart (Outpatients, weekdays)
- League of Friends shops (1937 entrance, Outpatients, Fracture Clinic)
- Chapel (open 24 hours)
- Public telephones and taxi freephones
- Free Wi-Fi
How East Kent Hospitals University NHS Foundation Trust performs
NHS England publishes waiting times for East Kent Hospitals University NHS Foundation Trust as a whole, covering Kent and Canterbury Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 1.4 out of 10
Among the worstEast Kent Hospitals University ranks 123 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 2% of trusts
- A&E (seen within 4 hours)better than 31% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 2% of trusts
- Cancer (28-day and 62-day standards)better than 18% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
15.5 weeksF wait grade
median wait · 55.2% under 18 weeks · 83,107 waiting
+703 waiting vs June 2026
Waiting times by specialty
A&E
70.1%
seen within 4 hours in August 2026 · 25,966 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
48.4%
waiting 6+ weeks · 36,901 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
71.3%
70.0% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by East Kent Hospitals University
- William Harvey HospitalA&E open 24 hours · Kennington Road, Willesborough, Ashford, TN24 0LZ
- Queen Elizabeth The Queen Mother HospitalA&E open 24 hours · St Peters Road, Margate, Kent, CT9 4AN (Ramsgate Road entrance: CT9 4BG)
- Buckland HospitalUrgent treatment centre · 8am–8pm daily, including bank holidays · Coombe Valley Road, Dover, Kent, CT17 0HD
- Royal Victoria HospitalUrgent treatment centre · 8am–8pm daily, including bank holidays · Radnor Park Avenue, Folkestone, Kent, CT19 5BN
East Kent Hospitals University NHS Foundation Trust: all hospitals and contact details →
Kent and Canterbury Hospital: common questions
What is the phone number for Kent and Canterbury Hospital?
The main number for Kent and Canterbury Hospital is 01227 766877. Other useful numbers: canterbury urgent treatment centre 01227 864244. For help with a complaint or concern, PALS is on 01227 783145.
What are the visiting times at Kent and Canterbury Hospital?
Adult wards: 7am–8pm on most wards; up to 2 visitors at the bedside at a time (any two people, who can change during the day). Children's wards: One parent or guardian can stay at the bedside overnight; one extra person (e.g. a sibling or the other parent) can visit during the day. Check with the ward before you travel, as times can change.
How much is parking at Kent and Canterbury Hospital?
Vehicle entrances off Ethelbert Road or South Canterbury Road. ANPR car parks 1 (45 bays), 2 (86 bays, opposite Fracture Clinic) and 3 (122 bays, Outpatients end) – pay at the machine before leaving; Car Park Zone 4 is pay and display. Solar canopy works are disrupting visitor parking from August 2026. Charges: up to 20 minutes: Free, first hour: £2.50, each 12 minutes after the first hour: 20p, maximum for up to 24 hours: £12. Free for Blue Badge holders (65 designated bays outside the 1937 building, Fracture Clinic and Outpatients). Free for patients attending for clinical care 3+ times a month for 3 months in a row (ask reception) and for parents of inpatients under 18 overnight (7.30pm–8am). Motorcycles free in motorcycle bays.
Where is Kent and Canterbury Hospital?
Kent and Canterbury Hospital is at Ethelbert Road, Canterbury, CT1 3NG. It is run by East Kent Hospitals University NHS Foundation Trust. By bus: Stagecoach route 25 runs frequently between the hospital and Canterbury city centre; routes 25 and 25a from the bus station.
Does Kent and Canterbury Hospital have an A&E?
Kent and Canterbury Hospital has a urgent treatment centre (24 hours, 7 days (walk-in minor injuries only between midnight and 8am)) for minor injuries and illnesses, not a full A&E. In a life-threatening emergency call 999.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits