South West · BS2 8HW
Bristol Royal Infirmary
Bristol Royal Infirmary is a city-centre teaching hospital providing acute medicine and surgery, critical care, trauma and orthopaedics and the adult emergency department, which sees more than 75,000 patients a year. The Bristol Heart Institute and the Bristol Haematology and Oncology Centre are on the same city site, next to the Bristol Royal Hospital for Children.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Bristol Royal Infirmary phone numbers
Main switchboard0117 923 0000- Appointments0117 342 6888
- Emergency department0117 342 1000
- Parking team (city sites)Mon–Fri 9am–5pm0117 342 0663
- Security team (city sites)24 hours0117 324 2945
- PALS (patient advice and liaison)0117 342 1050
PALS email: palsandcomplaints@uhbw.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Bristol Royal Infirmary?
Upper Maudlin Street, Bristol BS2 8HW
Directions in Google MapsNearest NHS hospitals
Visiting times at Bristol Royal Infirmary
Adult wards
Most inpatient areas: visitors welcome at any time, up to two at the bedside
Some wards set their own times or limits, so check with the ward first. Do not visit for 48 hours after diarrhoea or vomiting.
Parking at Bristol Royal Infirmary
Limited public parking on the City site. Number-plate (ANPR) car parks where you pay before leaving: Southwell Street, St Michael's Hospital, Horfield Road, Marlborough Hill, Bristol Haematology and Oncology Centre, Bristol Royal Infirmary and Montague Hill South/Dighton Street; on-street bays on Montague Hill South are paid on arrival. Daytime rates apply 7am–5pm; overnight (5pm–7am) is a flat £3.50. 15-minute drop-off bays at the BRI and children's hospital entrances. Pay by card, contactless, coins at some machines or parking app.
- up to 1 hour£3.20
- 1 to 2 hours£4.20
- 2 to 4 hours£7.30
- 4 to 6 hours£9.40
- 6 to 8 hours£19.00
- 8 to 24 hours£26.50
- overnight 5pm–7am£3.50
Free or reduced parking: Free for Blue Badge holders in any space except drop-off bays (scan the badge at the pay machine before leaving ANPR car parks). Reduced or free parking may apply for regular outpatients, parents of children staying overnight, people having regular cancer treatment and registered volunteers.
Getting there
- By busMany bus routes stop around the City site; free Mon–Fri hospital shuttle bus between Bristol Temple Meads and the City site, and between Weston and the City site
- By trainBristol Temple Meads, Montpelier, Redland and Clifton Down, all with bus connections
Shops, food and facilities
- Costa Coffee (Level 2)
- M&S Food (Level 2)
- WHSmith (Level 2)
- Rowlands Pharmacy (Level 2)
- Bristol & Weston Hospitals Charity shop
- Brewnel's Coffee House (King Edward Building)
- Cash point (Level 2, near the welcome centre)
- Free Wi-Fi
- Taxi freephone
- Changing Places toilet
How Bristol NHS Foundation Trust performs
NHS England publishes waiting times for Bristol NHS Foundation Trust as a whole, covering Bristol Royal Infirmary and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 6.5 out of 10
Better than mostBristol ranks 28 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 77% of trusts
- A&E (seen within 4 hours)better than 44% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 85% of trusts
- Cancer (28-day and 62-day standards)better than 42% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
10.5 weeksD wait grade
median wait · 70.0% under 18 weeks · 95,525 waiting
+44,657 waiting vs June 2026
Waiting times by specialty
A&E
71.9%
seen within 4 hours in August 2026 · 27,210 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
6.2%
waiting 6+ weeks · 29,460 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
78.4%
72.2% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Bristol
- Bristol Royal Hospital for ChildrenA&E open 24 hours · Upper Maudlin Street, Bristol BS2 8BJ
- St Michael's HospitalSouthwell Street, Bristol BS2 8EG
- Bristol Eye HospitalEye A&E (eye emergencies only) · 8.30am–4.30pm, 7 days · Lower Maudlin Street, Bristol BS1 2LX
- Bristol Dental HospitalLower Maudlin Street, Bristol BS1 2LY
- South Bristol Community HospitalUrgent treatment centre · 8am–8pm daily, including bank holidays · Hengrove Promenade, Bristol BS14 0DE
- Southmead HospitalA&E open 24 hours · Southmead Road, Westbury-on-Trym, Bristol BS10 5NB
- Weston General HospitalA&E · 8am–10pm daily · Grange Road, Uphill, Weston-super-Mare BS23 4TQ
Bristol NHS Foundation Trust: all hospitals and contact details →
Bristol Royal Infirmary: common questions
What is the phone number for Bristol Royal Infirmary?
The main number for Bristol Royal Infirmary is 0117 923 0000. Other useful numbers: appointments 0117 342 6888; emergency department 0117 342 1000; parking team (city sites) 0117 342 0663. For help with a complaint or concern, PALS is on 0117 342 1050.
What are the visiting times at Bristol Royal Infirmary?
Adult wards: Most inpatient areas: visitors welcome at any time, up to two at the bedside. Check with the ward before you travel, as times can change.
How much is parking at Bristol Royal Infirmary?
Limited public parking on the City site. Number-plate (ANPR) car parks where you pay before leaving: Southwell Street, St Michael's Hospital, Horfield Road, Marlborough Hill, Bristol Haematology and Oncology Centre, Bristol Royal Infirmary and Montague Hill South/Dighton Street; on-street bays on Montague Hill South are paid on arrival. Daytime rates apply 7am–5pm; overnight (5pm–7am) is a flat £3.50. 15-minute drop-off bays at the BRI and children's hospital entrances. Pay by card, contactless, coins at some machines or parking app. Charges: up to 1 hour: £3.20, 1 to 2 hours: £4.20, 2 to 4 hours: £7.30, 4 to 6 hours: £9.40. Free for Blue Badge holders in any space except drop-off bays (scan the badge at the pay machine before leaving ANPR car parks). Reduced or free parking may apply for regular outpatients, parents of children staying overnight, people having regular cancer treatment and registered volunteers.
Where is Bristol Royal Infirmary?
Bristol Royal Infirmary is at Upper Maudlin Street, Bristol BS2 8HW. It is run by Bristol NHS Foundation Trust. By bus: Many bus routes stop around the City site; free Mon–Fri hospital shuttle bus between Bristol Temple Meads and the City site, and between Weston and the City site.
Does Bristol Royal Infirmary have an A&E?
Yes. Bristol Royal Infirmary has an emergency department. Across Bristol NHS Foundation Trust, 71.9% of 27,210 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
NHSQueue is an independent website and is not affiliated with or endorsed by the NHS. How we use the data · Report an error · Photo credits