West Midlands · TF1 6TF
Princess Royal Hospital
Princess Royal Hospital is the trust's acute hospital at Apley Castle in Telford, with an Emergency Department that includes an Urgent Treatment Centre (9am–9pm daily). It is home to the Women and Children's Centre, with the delivery suite, Wrekin Maternity Unit, antenatal and postnatal wards, a neonatal unit and children's wards, alongside critical care and an elective surgery hub.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Princess Royal Hospital phone numbers
Main switchboard01952 641222Also the minicom number- Maternity triage24 hours, 7 days; over 16 weeks pregnant01952 565948
- Maternity self-referralIf you cannot self-refer online01952 565703
- PALSAlso 01952 641222 ext 4382; office in the main entrance; Mon–Fri 10am–4pm01952 282888
- PALS (patient advice and liaison)Mon–Fri 10am–4pm (temporarily reduced; closed bank holidays and weekends)01743 261691
PALS email: sath.pals@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Princess Royal Hospital?
Apley Castle, Apley, Telford TF1 6TF
Directions in Google MapsNearest NHS hospitals
Visiting times at Princess Royal Hospital
Adult wards
11.30am – 8pm
Up to 2 visitors11.30am–8pm; maximum 2 visitors at a time (some wards differ, e.g. AMU 12.30pm–8pm)
Maternity
Delivery suite: 2 visitors at a time (1 in theatre). Wrekin Maternity Unit: open access for birth partners. Antenatal and postnatal wards: partner/support person 9am–8.30pm; visitors 2pm–5pm and 6.30pm–8pm. Only siblings may visit among children under 16
Children's wards
Wards 19 and 20: parents and carers 24 hours (1 can stay overnight); other visitors 11am–7pm. Neonatal unit (Ward 23): open access for parents and siblings; other visitors 11.30am–8pm
Intensive care
ITU/HDU 1pm–7pm; talk to staff to visit at other times
Protected mealtimes on each ward (visitors asked to leave unless helping a patient eat); ward-by-ward times are listed on the visiting page. Ward 5 has restricted visiting (12.30pm–5.30pm and 6.30pm–8pm).
Parking at Princess Royal Hospital
Pay on exit at machines (card or cash), via the JustPark app (location code 10036722) or by phone on 028 9124 8440, up to midnight on the day. Car park attendants Mon–Fri 8am–5.30pm and weekends 10am–4pm.
- up to 20 minutesFree
- up to 2 hours£4.00
- up to 3 hours£5.50
- up to 4 hours£6.50
- up to 5 hours£7.50
- up to 24 hours£9.50
Free or reduced parking: Free for registered Blue Badge holders (register at the kiosk near the front entrance or with the car park department on 01743 261416). Multiple visits in one day: daily rate option (stated as no more than £8.50).
Getting there
- By busTwo stops near the main entrance: routes 15 and 16 (Telford–Wellington area) and X5 (Shrewsbury–Telford, 10 return journeys a day)
- By trainWellington station is closest (about 1 mile; 10 minutes' drive); Telford Central is about 15 minutes' drive
Shops, food and facilities
- Costa Coffee (new main entrance)
- Market Express (new main entrance)
- Caffe Bistro (Women's and Children's Centre atrium, 9am–4pm daily)
- Apley food hub (first floor, Mon–Fri 9am–4pm; Apley Restaurant temporarily closed)
- Vending machines
- NHS Wi-Fi
- Covered cycle shelters
How The Shrewsbury and Telford Hospital NHS Trust performs
NHS England publishes waiting times for The Shrewsbury and Telford Hospital NHS Trust as a whole, covering Princess Royal Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 4.4 out of 10
Around averageThe Shrewsbury and Telford Hospital ranks 76 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 66% of trusts
- A&E (seen within 4 hours)better than 0% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 38% of trusts
- Cancer (28-day and 62-day standards)better than 76% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
11.8 weeksD wait grade
median wait · 67.9% under 18 weeks · 37,291 waiting
+55 waiting vs June 2026
Waiting times by specialty
A&E
51.8%
seen within 4 hours in August 2026 · 13,729 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
20.3%
waiting 6+ weeks · 16,067 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
86.6%
75.1% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by The Shrewsbury and Telford Hospital
The Shrewsbury and Telford Hospital NHS Trust: all hospitals and contact details →
Princess Royal Hospital: common questions
What is the phone number for Princess Royal Hospital?
The main number for Princess Royal Hospital is 01952 641222. Other useful numbers: maternity triage 01952 565948; maternity self-referral 01952 565703; pals 01952 282888. For help with a complaint or concern, PALS is on 01743 261691.
What are the visiting times at Princess Royal Hospital?
Adult wards: 11.30am–8pm; maximum 2 visitors at a time (some wards differ, e.g. AMU 12.30pm–8pm). Maternity: Delivery suite: 2 visitors at a time (1 in theatre). Wrekin Maternity Unit: open access for birth partners. Antenatal and postnatal wards: partner/support person 9am–8.30pm; visitors 2pm–5pm and 6.30pm–8pm. Only siblings may visit among children under 16. Children's wards: Wards 19 and 20: parents and carers 24 hours (1 can stay overnight); other visitors 11am–7pm. Neonatal unit (Ward 23): open access for parents and siblings; other visitors 11.30am–8pm. Check with the ward before you travel, as times can change.
How much is parking at Princess Royal Hospital?
Pay on exit at machines (card or cash), via the JustPark app (location code 10036722) or by phone on 028 9124 8440, up to midnight on the day. Car park attendants Mon–Fri 8am–5.30pm and weekends 10am–4pm. Charges: up to 20 minutes: Free, up to 2 hours: £4.00, up to 3 hours: £5.50, up to 4 hours: £6.50. Free for registered Blue Badge holders (register at the kiosk near the front entrance or with the car park department on 01743 261416). Multiple visits in one day: daily rate option (stated as no more than £8.50).
Where is Princess Royal Hospital?
Princess Royal Hospital is at Apley Castle, Apley, Telford TF1 6TF. It is run by The Shrewsbury and Telford Hospital NHS Trust. By bus: Two stops near the main entrance: routes 15 and 16 (Telford–Wellington area) and X5 (Shrewsbury–Telford, 10 return journeys a day).
Does Princess Royal Hospital have an A&E?
Yes. Princess Royal Hospital has an emergency department. Across The Shrewsbury and Telford Hospital NHS Trust, 51.8% of 13,729 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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