NHSQueueIndependent waiting-time data

City Health Campus on Dudley Road, Birmingham (formerly City Hospital) no longer has a general A&E; it hosts the Birmingham Treatment Centre for outpatients, day surgery, chemotherapy, endoscopy and imaging including MRI and CT. It is also home to the Birmingham and Midland Eye Centre, a regional eye hospital with its own eye A&E, and the Sheldon building for intermediate and rehabilitation care.

Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.

NHSQueue score3.33.3/10Worse than most · ranked 100 of 126How it is scored Waiting list13.9 weeksFmedian wait · 60.4% within 18 weeksWaiting times by specialty A&E74.1%seen within 4 hours · August 2026A&E waiting times CQC ratingRequires improvementfor City Health CampusInspection details

City Health Campus phone numbers

Main switchboard0121 554 3801

PALS email: swb-tr.pals@nhs.net

In an emergency call 999. For urgent medical advice call NHS 111.

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Parking at City Health Campus

Visitor car parks near the main entrance plus a multi-storey car park; pay on foot by card tap in/out, or ticket with card at the exit or cash at pay stations. One pay and display car park next to Hearing Services. EV charge points outside the Sheldon Block, in the BMEC car park and in the multi-storey.

  • up to 15 minutesFree
  • up to 1 hour£3.50
  • up to 2 hours£4.70
  • up to 3 hours£6
  • up to 5 hours£6.50
  • up to 24 hours£10.00
  • season ticket, 3 days£13.00
  • season ticket, 7 days£26.80
  • season ticket, 3 months£60.10

Free or reduced parking: Free for Blue Badge holders parked in a Blue Badge bay. Free exit or bus fare refund for patients on qualifying benefits (claim at the BMEC general office); refunds for frequent outpatient attenders (9+ appointments in 3 months, claim at Birmingham Treatment Centre reception or BMEC).

Getting there

  • By busBuses 80, 82 and 87 run from Smethwick Rolfe Street station; the trust publishes a bus route map for City Hospital. Public cycle parking available.
  • By trainSmethwick Rolfe Street is the nearest station (then bus 80, 82 or 87); Birmingham New Street also an option

How Sandwell and West Birmingham Hospitals NHS Trust performs

NHS England publishes waiting times for Sandwell and West Birmingham Hospitals NHS Trust as a whole, covering City Health Campus and the trust’s other hospitals.

Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources

3.3

NHSQueue score: 3.3 out of 10

Worse than mostSandwell and West Birmingham Hospitals ranks 100 of 126 NHS hospital trusts in England on the latest official figures.

  • Waiting list (share within 18 weeks)better than 16% of trusts
  • A&E (seen within 4 hours)better than 56% of trusts
  • Diagnostic tests (waiting under 6 weeks)better than 20% of trusts
  • Cancer (28-day and 62-day standards)better than 58% of trusts

Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works

Waiting list for planned treatment

13.9 weeksF wait grade

median wait · 60.4% under 18 weeks · 67,233 waiting

+489 waiting vs June 2026

Waiting times by specialty

A&E

74.1%

seen within 4 hours in August 2026 · 20,958 attendances

England: 75.0%

A&E waiting times

Diagnostic tests (MRI, CT, endoscopy…)

29.2%

waiting 6+ weeks · 22,388 waiting for a test

July 2026 · standard: under 1%

Test waits

Cancer: diagnosed within 28 days

78.8%

75.2% treated within 62 days

July 2026 · standard 75%

Cancer waiting times

CQC rating for City Health CampusRequires improvementUrgent and emergency care: Requires improvement · Maternity: Requires improvement · report January 2026

Other hospitals run by Sandwell and West Birmingham Hospitals

Sandwell and West Birmingham Hospitals NHS Trust: all hospitals and contact details →

City Health Campus: common questions

What is the phone number for City Health Campus?

The main number for City Health Campus is 0121 554 3801. Other useful numbers: birmingham and midland eye centre (bmec) 0121 507 4440; birmingham treatment centre 0121 553 1831; certificate office 0121 507 4638. For help with a complaint or concern, PALS is on 0121 507 5836.

How much is parking at City Health Campus?

Visitor car parks near the main entrance plus a multi-storey car park; pay on foot by card tap in/out, or ticket with card at the exit or cash at pay stations. One pay and display car park next to Hearing Services. EV charge points outside the Sheldon Block, in the BMEC car park and in the multi-storey. Charges: up to 15 minutes: Free, up to 1 hour: £3.50, up to 2 hours: £4.70, up to 3 hours: £6. Free for Blue Badge holders parked in a Blue Badge bay. Free exit or bus fare refund for patients on qualifying benefits (claim at the BMEC general office); refunds for frequent outpatient attenders (9+ appointments in 3 months, claim at Birmingham Treatment Centre reception or BMEC).

Where is City Health Campus?

City Health Campus is at Dudley Road, Birmingham B18 7QH. It is run by Sandwell and West Birmingham Hospitals NHS Trust. By bus: Buses 80, 82 and 87 run from Smethwick Rolfe Street station; the trust publishes a bus route map for City Hospital. Public cycle parking available.

Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.

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