West Midlands · ST4 6QG
Royal Stoke University Hospital
Royal Stoke University Hospital is a large teaching hospital in Stoke-on-Trent, rebuilt in 2012, and home to a Major Trauma Centre and an emergency department that sees more than 150,000 people a year, with a separate children's A&E. The campus includes the Staffordshire Children's Hospital, an 84-bed maternity centre with a 26-bed neonatal intensive care unit, a cancer centre with radiotherapy, and 60 critical care beds.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Royal Stoke University Hospital phone numbers
Main switchboard01782 715444Shared with County Hospital- Appointment CentreIf the number is not on your letter; email uhnm.appointments@nhs.net01782 676676
- A&E patient enquiry lineUpdates for relatives of patients in the Emergency Department01782 674455
- Children's A&E01782 674445
- Ambulatory Emergency Care CentreMon–Fri 8am–8pm01782 671700
- Maternity Assessment Unit01782 672300
- Maternity main reception01782 672100
- Delivery Suite reception01782 672333
- Neonatal intensive care unit01782 672400
- Blood tests (children)Community blood tests: 01782 67424201782 675183
- X-ray01782 679285
- Fracture clinic01782 676501
- Admissions enquiries01782 675994
- Car parking (APCOA, multi-storey)01782 671402
- PALS (patient advice and liaison)Mon, Tue, Wed and Fri 9am–4pm; Thu 9am–1pm (answerphone at other times)01782 676450
PALS email: patientadvice.uhnm@nhs.net
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Royal Stoke University Hospital?
Newcastle Road, Stoke-on-Trent, ST4 6QG
Directions in Google MapsNearest NHS hospitals
Visiting times at Royal Stoke University Hospital
Adult wards
Up to 2 visitorsOpen and flexible visiting; no more than 2 visitors at the bedside at a time (check arrangements with the ward first)
Maternity
Up to 2 visitorsWards 205 and 206: partners and own children 9am–9pm; general visiting 6pm–9pm; maximum 2 visitors per bed including the partner. 2 birth partners for induction, labour and birth.
Children's wards
Paediatric wards: 2 parents/carers a day, with 1 able to stay overnight. Neonatal unit: both parents/named carers.
Intensive care
10am – 7pm
10am–7pm daily; cardiothoracic critical care 12pm–3pm and 5.30pm–7.30pm
Speak to the nurse in charge before bringing children under 12. Protected mealtimes (you can ask to visit to help the patient eat). Compassionate visiting for patients at the end of life or with dementia, learning disability, autism or mental health needs. Emergency Department: 1 companion per adult. Outpatients: 1 person may accompany.
Parking at Royal Stoke University Hospital
Over 3,000 spaces on site; pay-on-exit car parks (pay at a machine, by phone or with the APCOA Connect app: code 1521 for car parks H and I, 1520 for others; 20p app fee). Main Building/Trent Building: car parks H, I or level 1A of the multi-storey. Maternity Centre: car parks B or C. Cancer Centre: car park A (overspill C). Afternoon visiting is the busiest time. 20-minute drop-off bays near the main buildings.
- up to 1 hour£2.10
- 1–2 hours£3.60
- 2–3 hours£4.80
- 3–4 hours£6.90
- 4–8 hours£8.00
- 8–24 hours£10.50
- concession permit (per week)£17.00
Free or reduced parking: Blue Badge holders £0.00 in the tariff table (register the vehicle with APCOA for 12 months). Patients and visitors using renal, maternity, critical care, high dependency and cancer services can apply for an exemption via ward staff. Weekly concession permit for frequent patients and relatives of long-stay or terminally ill patients.
Getting there
- By busSeveral local routes stop on the hospital site (check Traveline; timetables at the main atrium reception). A free shuttle bus to County Hospital, Stafford runs hourly 6am–10pm Mon–Fri and every 2 hours at weekends; book 24 hours ahead on 01782 813047.
- By trainStoke-on-Trent station, about 1.5 miles away (taxis outside the station)
Shops, food and facilities
- Costa Coffee (Atrium)
- Marks & Spencer (Atrium)
- Restaurant (mezzanine)
- Fruit and vegetable stall (entrance)
- Smaller Costa Coffee outlets around the site
- Subway
How University Hospitals of North Midlands NHS Trust performs
NHS England publishes waiting times for University Hospitals of North Midlands NHS Trust as a whole, covering Royal Stoke University Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 2.6 out of 10
Worse than mostUniversity Hospitals of North Midlands ranks 107 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 23% of trusts
- A&E (seen within 4 hours)better than 18% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 33% of trusts
- Cancer (28-day and 62-day standards)better than 38% of trusts
- CQC inspection ratingbetter than 25% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
13.0 weeksF wait grade
median wait · 61.4% under 18 weeks · 74,375 waiting
+2,225 waiting vs June 2026
Waiting times by specialty
A&E
66.8%
seen within 4 hours in August 2026 · 24,964 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
23.0%
waiting 6+ weeks · 19,130 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
80.6%
68.8% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by University Hospitals of North Midlands
University Hospitals of North Midlands NHS Trust: all hospitals and contact details →
Royal Stoke University Hospital: common questions
What is the phone number for Royal Stoke University Hospital?
The main number for Royal Stoke University Hospital is 01782 715444. Other useful numbers: appointment centre 01782 676676; a&e patient enquiry line 01782 674455; children's a&e 01782 674445. For help with a complaint or concern, PALS is on 01782 676450.
What are the visiting times at Royal Stoke University Hospital?
Adult wards: Open and flexible visiting; no more than 2 visitors at the bedside at a time (check arrangements with the ward first). Maternity: Wards 205 and 206: partners and own children 9am–9pm; general visiting 6pm–9pm; maximum 2 visitors per bed including the partner. 2 birth partners for induction, labour and birth. Children's wards: Paediatric wards: 2 parents/carers a day, with 1 able to stay overnight. Neonatal unit: both parents/named carers. Check with the ward before you travel, as times can change.
How much is parking at Royal Stoke University Hospital?
Over 3,000 spaces on site; pay-on-exit car parks (pay at a machine, by phone or with the APCOA Connect app: code 1521 for car parks H and I, 1520 for others; 20p app fee). Main Building/Trent Building: car parks H, I or level 1A of the multi-storey. Maternity Centre: car parks B or C. Cancer Centre: car park A (overspill C). Afternoon visiting is the busiest time. 20-minute drop-off bays near the main buildings. Charges: up to 1 hour: £2.10, 1–2 hours: £3.60, 2–3 hours: £4.80, 3–4 hours: £6.90. Blue Badge holders £0.00 in the tariff table (register the vehicle with APCOA for 12 months). Patients and visitors using renal, maternity, critical care, high dependency and cancer services can apply for an exemption via ward staff. Weekly concession permit for frequent patients and relatives of long-stay or terminally ill patients.
Where is Royal Stoke University Hospital?
Royal Stoke University Hospital is at Newcastle Road, Stoke-on-Trent, ST4 6QG. It is run by University Hospitals of North Midlands NHS Trust. By bus: Several local routes stop on the hospital site (check Traveline; timetables at the main atrium reception). A free shuttle bus to County Hospital, Stafford runs hourly 6am–10pm Mon–Fri and every 2 hours at weekends; book 24 hours ahead on 01782 813047.
Does Royal Stoke University Hospital have an A&E?
Yes. Royal Stoke University Hospital has an emergency department. Across University Hospitals of North Midlands NHS Trust, 66.8% of 24,964 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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