South West · BH15 2JB
Poole Hospital
Poole Hospital is an acute general hospital in Poole with a 24-hour Emergency Department and an Urgent Treatment Centre (8am–midnight), and is the designated trauma unit for east Dorset. It is home to the Dorset Cancer Centre, which provides oncology services for the whole county.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
Poole Hospital phone numbers
Main switchboard01202 665511- Emergency Department0300 019 2202
- PALS (patient advice and liaison)0300 019 8499
PALS email: PatientExperienceTeam@UHD.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is Poole Hospital?
Longfleet Road, Poole, Dorset, BH15 2JB
Directions in Google MapsNearest NHS hospitals
Visiting times at Poole Hospital
Adult wards
Suggested core visiting hours 10am–8pm (some specialist areas already have open visiting)
Many wards have protected mealtimes when visiting is only for helping a patient eat; ask the ward. Talk to the person in charge before bringing children under 12. Visits outside core hours can be agreed with the nurse in charge. Maternity services have moved to the Royal Bournemouth Hospital.
Parking at Poole Hospital
Multi-storey car park on the main site, entered from Longfleet Road, with a covered walkway from level G; pay at the terminal in the main entrance (coins, notes or card) or at the security/car parks office (card only) before returning to your car. Wide spaces for wheelchair users on levels C and G. Two small pay and display car parks at St Mary's Outpatients' Unit and at the Shaftesbury Road/St Mary's Road junction; a few drop-off bays by Entrance North and the Main Entrance.
- less than 20 minutesFree
- up to 2 hours£2.80
- up to 3 hours£3.80
- up to 4 hours£5.10
- up to 6 hours£7.20
- up to 24 hours£12.80
- overnight (6pm–7am)£3.20
Free or reduced parking: Blue Badge holders park free (in ANPR car parks scan the badge barcode at the pay station). Free with a signed concession form for frequent outpatient attenders (3+ times a month for 3+ months), a parent or guardian of a child staying overnight (7.30pm–8am) and close family of patients at the end of life.
Getting there
- By busServed by More Bus (01202 338420) and First Bus (0345 646 0707). The hospital is about half a mile from Poole town centre.
- By trainPoole station is the nearest (distance not stated).
Shops, food and facilities
- Dolphin Restaurant (lower ground floor; Mon–Fri 7am–7.30pm, weekends 7.15am–7.30pm)
- Costa Coffee (main entrance)
- WHSmith with M&S counter (main entrance)
- WRVS coffee shop (main outpatients) and ward trolley service
- Purbeck Rise Café (near entrance 6)
- Stock Shop
- Delimarché shop (North entrance)
- Charity gift shop and second-hand bookshop
- Free Wi-Fi (NHS Wi-Fi)
- Chapel
How University Hospitals Dorset NHS Foundation Trust performs
NHS England publishes waiting times for University Hospitals Dorset NHS Foundation Trust as a whole, covering Poole Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 4.6 out of 10
Around averageUniversity Hospitals Dorset ranks 73 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 60% of trusts
- A&E (seen within 4 hours)better than 34% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 59% of trusts
- Cancer (28-day and 62-day standards)better than 16% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
12.1 weeksD wait grade
median wait · 66.8% under 18 weeks · 67,365 waiting
−13 waiting vs June 2026
Waiting times by specialty
A&E
70.9%
seen within 4 hours in August 2026 · 20,748 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
15.0%
waiting 6+ weeks · 12,972 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
75.3%
64.6% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by University Hospitals Dorset
- Royal Bournemouth HospitalA&E open 24 hours · Castle Lane East, Bournemouth, BH7 7DW
- Christchurch HospitalFairmile Road, Christchurch, Dorset, BH23 2JX
University Hospitals Dorset NHS Foundation Trust: all hospitals and contact details →
Poole Hospital: common questions
What is the phone number for Poole Hospital?
The main number for Poole Hospital is 01202 665511. Other useful numbers: emergency department 0300 019 2202. For help with a complaint or concern, PALS is on 0300 019 8499.
What are the visiting times at Poole Hospital?
Adult wards: Suggested core visiting hours 10am–8pm (some specialist areas already have open visiting). Check with the ward before you travel, as times can change.
How much is parking at Poole Hospital?
Multi-storey car park on the main site, entered from Longfleet Road, with a covered walkway from level G; pay at the terminal in the main entrance (coins, notes or card) or at the security/car parks office (card only) before returning to your car. Wide spaces for wheelchair users on levels C and G. Two small pay and display car parks at St Mary's Outpatients' Unit and at the Shaftesbury Road/St Mary's Road junction; a few drop-off bays by Entrance North and the Main Entrance. Charges: less than 20 minutes: Free, up to 2 hours: £2.80, up to 3 hours: £3.80, up to 4 hours: £5.10. Blue Badge holders park free (in ANPR car parks scan the badge barcode at the pay station). Free with a signed concession form for frequent outpatient attenders (3+ times a month for 3+ months), a parent or guardian of a child staying overnight (7.30pm–8am) and close family of patients at the end of life.
Where is Poole Hospital?
Poole Hospital is at Longfleet Road, Poole, Dorset, BH15 2JB. It is run by University Hospitals Dorset NHS Foundation Trust. By bus: Served by More Bus (01202 338420) and First Bus (0345 646 0707). The hospital is about half a mile from Poole town centre.
Does Poole Hospital have an A&E?
Yes. Poole Hospital has an emergency department (24 hours, 7 days). Across University Hospitals Dorset NHS Foundation Trust, 70.9% of 20,748 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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