London · TW7 6AF
West Middlesex University Hospital
West Middlesex University Hospital is an acute hospital in Isleworth with a 24/7 A&E that includes an urgent care centre and a dedicated children's area for under-16s. It has maternity services with a 24-hour triage line, a midwife-led Natural Birth Centre and a special care baby unit.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
West Middlesex University Hospital phone numbers
Main switchboard020 8560 2121+44 20 8560 2121 from outside the UK; also the A&E contact number- Children's A&E020 8321 5741
- Outpatient appointmentsMon–Fri 8.30am–5.30pm; for appointments less than two business days away or follow-ups020 3315 6666
- Maternity triage24/7, from 18 weeks of pregnancy to 28 days after birth020 8321 5839
- Natural Birth Centre020 8321 5182
- Maternity020 8321 5952
- AntenatalAlso 020 8321 5008 / 6420020 8321 5007
- Clinical imaging020 8321 5872
- Ultrasound / gynaecology020 8321 5111
- PALS (patient advice and liaison)020 3315 6727 (Chelsea and Westminster); 020 8321 6261 (West Middlesex)
PALS email: chelwest.cwpals@nhs.net (Chelsea and Westminster); chelwest.wmpals@nhs.net (West Middlesex)
In an emergency call 999. For urgent medical advice call NHS 111.
Where is West Middlesex University Hospital?
Twickenham Road, Isleworth, Middlesex, TW7 6AF
Directions in Google MapsNearest NHS hospitals
Visiting times at West Middlesex University Hospital
Adult wards
Most wards 10am–9pm daily (check the ward for exact times)
Maternity
Antenatal ward: birth partner 8am–8pm plus 1 other adult 2pm–8pm. Postnatal ward: birth partner or support person any time plus 1 other adult 2pm–8pm. Labour ward and birth centre: birth partner and 1 other visitor any time. The couple's own children 4pm–8pm
Protected lunchtime on adult wards 12.30pm–1.30pm (children's wards 12.15pm–12.45pm): visitors are asked to wait unless helping a patient eat. Special Care Baby Unit: immediate family any time, one other named visitor a day 3pm–7pm, max 2 at the cot side. Please do not bring flowers or plants.
Parking at West Middlesex University Hospital
Main public car park uses barrierless ANPR: cashless and ticketless. Pay on arrival with the RingGo app or at machines in the main atrium and car park; 20-minute grace period, and payment can be made until midnight on the day of the visit. Some pay-and-display areas around the site use the same ticketless system.
- up to 1 hour£3
- 1–2 hours£5
- 2–3 hours£8
- 3–4 hours£9
- 4–5 hours£11
- 5–8 hours£13
- 8–12 hours£16
- 12–24 hours£19
Free or reduced parking: Free for Blue Badge holders (scan the badge at a payment machine in the Public or Queen Mary car park). Free for frequent outpatients (3+ appointments in 30 days for at least 3 months; apply to chelwest.estates.facilitieswmuh@nhs.net). Concessions for carers of inpatients after 5 consecutive paid days, or 2 days for children's wards and the Special Care Baby Unit, plus end-of-life parking. Free motorbike parking.
Getting there
- By busIn the hospital grounds: 117, 481, H22. On Twickenham Road: 267, H28. About 10 minutes' walk: H37, 235/635, 237, N9
- By trainSyon Lane and Isleworth stations, both 0.5 miles away. Tube: Hounslow East (Piccadilly line), 1.5 miles
Shops, food and facilities
- Costa Coffee
- Rumbles Restaurant (East Wing Atrium, daily)
- Subway
- Marks and Spencer
- General shop (atrium)
- WHSmith
- Cash machine (in the hospital shop, no fees)
How Chelsea and Westminster Hospital NHS Foundation Trust performs
NHS England publishes waiting times for Chelsea and Westminster Hospital NHS Foundation Trust as a whole, covering West Middlesex University Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
NHSQueue score: 7.3 out of 10
Better than mostChelsea and Westminster Hospital ranks 15 of 126 NHS hospital trusts in England on the latest official figures.
- Waiting list (share within 18 weeks)better than 67% of trusts
- A&E (seen within 4 hours)better than 87% of trusts
- Diagnostic tests (waiting under 6 weeks)better than 47% of trusts
- Cancer (28-day and 62-day standards)better than 96% of trusts
- CQC inspection ratingbetter than 72% of trusts
Each measure is compared with every other NHS hospital trust, then combined: waiting list 35%, A&E 20%, tests 15%, cancer 15%, CQC 15%. How the score works
Waiting list for planned treatment
12.1 weeksD wait grade
median wait · 68.1% under 18 weeks · 73,258 waiting
−357 waiting vs June 2026
Waiting times by specialty
A&E
80.7%
seen within 4 hours in August 2026 · 26,609 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
18.6%
waiting 6+ weeks · 16,774 waiting for a test
July 2026 · standard: under 1%
Test waits
Cancer: diagnosed within 28 days
83.2%
90.4% treated within 62 days
July 2026 · standard 75%
Cancer waiting times
Other hospitals run by Chelsea and Westminster Hospital
Chelsea and Westminster Hospital NHS Foundation Trust: all hospitals and contact details →
West Middlesex University Hospital: common questions
What is the phone number for West Middlesex University Hospital?
The main number for West Middlesex University Hospital is 020 8560 2121. Other useful numbers: children's a&e 020 8321 5741; outpatient appointments 020 3315 6666; maternity triage 020 8321 5839. For help with a complaint or concern, PALS is on 020 3315 6727 (Chelsea and Westminster); 020 8321 6261 (West Middlesex).
What are the visiting times at West Middlesex University Hospital?
Adult wards: Most wards 10am–9pm daily (check the ward for exact times). Maternity: Antenatal ward: birth partner 8am–8pm plus 1 other adult 2pm–8pm. Postnatal ward: birth partner or support person any time plus 1 other adult 2pm–8pm. Labour ward and birth centre: birth partner and 1 other visitor any time. The couple's own children 4pm–8pm. Check with the ward before you travel, as times can change.
How much is parking at West Middlesex University Hospital?
Main public car park uses barrierless ANPR: cashless and ticketless. Pay on arrival with the RingGo app or at machines in the main atrium and car park; 20-minute grace period, and payment can be made until midnight on the day of the visit. Some pay-and-display areas around the site use the same ticketless system. Charges: up to 1 hour: £3, 1–2 hours: £5, 2–3 hours: £8, 3–4 hours: £9. Free for Blue Badge holders (scan the badge at a payment machine in the Public or Queen Mary car park). Free for frequent outpatients (3+ appointments in 30 days for at least 3 months; apply to chelwest.estates.facilitieswmuh@nhs.net). Concessions for carers of inpatients after 5 consecutive paid days, or 2 days for children's wards and the Special Care Baby Unit, plus end-of-life parking. Free motorbike parking.
Where is West Middlesex University Hospital?
West Middlesex University Hospital is at Twickenham Road, Isleworth, Middlesex, TW7 6AF. It is run by Chelsea and Westminster Hospital NHS Foundation Trust. By bus: In the hospital grounds: 117, 481, H22. On Twickenham Road: 267, H28. About 10 minutes' walk: H37, 235/635, 237, N9.
Does West Middlesex University Hospital have an A&E?
Yes. West Middlesex University Hospital has an emergency department (24 hours, 7 days (urgent care centre inside A&E, also 24/7)). Across Chelsea and Westminster Hospital NHS Foundation Trust, 80.7% of 26,609 A&E attendances ended within 4 hours in August 2026.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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