South East · RG18 3AS
West Berkshire Community Hospital
West Berkshire Community Hospital near Thatcham has a Minor Injuries Unit (appointments through NHS 111) with X-ray, and two inpatient wards, Highclere and Donnington, for rehabilitation and recovery after a hospital stay. It also hosts palliative care, rehabilitation, dental, dietetics and other community clinics, plus some services run by Royal Berkshire and Frimley Health.
Contact details, visiting and parking from the hospital’s official website, checked on 26 September 2026. Please check with the hospital before you travel.
West Berkshire Community Hospital phone numbers
Main switchboard01635 273 300- Patient Information PointMon–Thu 9.30am–4.30pm, Fri 9.30am–4pm; information and signposting only01635 273 324
- PALS (patient advice and liaison)Mon–Fri 9am–4pm (excluding bank holidays)0118 904 3467
PALS email: PALS@berkshire.nhs.uk
In an emergency call 999. For urgent medical advice call NHS 111.
Where is West Berkshire Community Hospital?
London Road, Benham Hill, Thatcham, RG18 3AS
Directions in Google MapsNearest NHS hospitals
Visiting times at West Berkshire Community Hospital
Adult wards
Up to 2 visitorsNo fixed visiting hours; visits suggested between 10am and 8pm (other times can be arranged); up to 2 visitors at a time
Children's wards
Children under 12 are not recommended as visitors; ask the ward team for advice
Protected mealtimes on Highclere Ward: lunch 12.30pm–1.30pm and evening meal 5.30pm–6.30pm. Larger groups may be offered a day room or the garden if arranged in advance.
Parking at West Berkshire Community Hospital
ANPR car park: pay at the machines in the hospital reception at the end of your visit. Charges apply 7am–6pm Monday to Friday only. Enter from the A4 South Entrance (from Newbury only) or the North Entrance on Turnpike Road.
- up to 2 hours (Mon–Fri 7am–6pm)£1.00
- up to 4 hours (Mon–Fri 7am–6pm)£2.00
- over 4 hours (Mon–Fri 7am–6pm)£10.00
Free or reduced parking: Free outside 7am–6pm on weekdays and all day at weekends and bank holidays. Blue Badge holders and volunteer drivers should give their registration at main reception on arrival.
Getting there
- By bus'West Berkshire Community Hospital' stop near the main entrance on Rookes Way: route 1 (Newbury–Reading via Thatcham), 1A/1C (Newbury–Thatcham circulars), 1D/1E (Newbury–Thatcham); route 3C (Thatcham–Hungerford) passes nearby
- By trainNewbury Racecourse station about 1 mile away (around 25 minutes' walk); Newbury station about 1.5 miles
Shops, food and facilities
- Café
- Children's play area
- Prayer area
- Patient Information Point (opposite main reception)
- Internet access
How Berkshire Healthcare NHS Foundation Trust performs
NHS England publishes waiting times for Berkshire Healthcare NHS Foundation Trust as a whole, covering West Berkshire Community Hospital and the trust’s other hospitals.
Waiting-list data: July 2026Published by NHS England on · next release expected 8 October 2026 · sources
Waiting list for planned treatment
5.2 weeksA+ wait grade
median wait · 100.0% under 18 weeks · 117 waiting
+15 waiting vs June 2026
Waiting times by specialty
Urgent care
98.8%
seen within 4 hours in August 2026 · 1,382 attendances
England: 75.0%
A&E waiting times
Diagnostic tests (MRI, CT, endoscopy…)
0.9%
waiting 6+ weeks · 443 waiting for a test
July 2026 · standard: under 1%
Test waits
Other hospitals run by Berkshire Healthcare
- Prospect Park HospitalHoney End Lane, Reading, Berkshire, RG30 4EJ
- Wokingham Hospital41 Barkham Road, Wokingham, RG41 2RE
- Upton HospitalAlbert Street, Slough, SL1 2BJ
Berkshire Healthcare NHS Foundation Trust: all hospitals and contact details →
West Berkshire Community Hospital: common questions
What is the phone number for West Berkshire Community Hospital?
The main number for West Berkshire Community Hospital is 01635 273 300. Other useful numbers: patient information point 01635 273 324. For help with a complaint or concern, PALS is on 0118 904 3467.
What are the visiting times at West Berkshire Community Hospital?
Adult wards: No fixed visiting hours; visits suggested between 10am and 8pm (other times can be arranged); up to 2 visitors at a time. Children's wards: Children under 12 are not recommended as visitors; ask the ward team for advice. Check with the ward before you travel, as times can change.
How much is parking at West Berkshire Community Hospital?
ANPR car park: pay at the machines in the hospital reception at the end of your visit. Charges apply 7am–6pm Monday to Friday only. Enter from the A4 South Entrance (from Newbury only) or the North Entrance on Turnpike Road. Charges: up to 2 hours (Mon–Fri 7am–6pm): £1.00, up to 4 hours (Mon–Fri 7am–6pm): £2.00, over 4 hours (Mon–Fri 7am–6pm): £10.00. Free outside 7am–6pm on weekdays and all day at weekends and bank holidays. Blue Badge holders and volunteer drivers should give their registration at main reception on arrival.
Where is West Berkshire Community Hospital?
West Berkshire Community Hospital is at London Road, Benham Hill, Thatcham, RG18 3AS. It is run by Berkshire Healthcare NHS Foundation Trust. By bus: 'West Berkshire Community Hospital' stop near the main entrance on Rookes Way: route 1 (Newbury–Reading via Thatcham), 1A/1C (Newbury–Thatcham circulars), 1D/1E (Newbury–Thatcham); route 3C (Thatcham–Hungerford) passes nearby.
Does West Berkshire Community Hospital have an A&E?
West Berkshire Community Hospital has a minor injuries unit for minor injuries and illnesses, not a full A&E. In a life-threatening emergency call 999.
Sources: NHS England statistics on referral to treatment (RTT) waiting times (July 2026), A&E attendances (August 2026), diagnostic waiting times (DM01) and cancer waiting times, published 10 September 2026; hospital sites from the nhs.uk organisation data. Figures are checked against the official national totals before every update.
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